Mercari App Review: Pros and Cons of Buying and Selling Online
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Mercari is a buying and selling app that is easier to navigate than eBay or Poshmark. The fees are too high and sellers have to wait for buyers to rate them before getting paid. The search function is not effective and the app crashes frequently. The removal of the local tab was a disappointment, and some find the app user-unfriendly. However, sellers can make a good profit from the app and customer service resolves issues quickly.
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The eye wipes shipped safe, sound and quickly. They are brand new and a good price. I am happy thank you!
Sentiment
Positive
Content
Item Condition and Description Accuracy
May 23, 2023
Problem with search function
The search function on Mercari is horrible. Just brings up all kinds of unrelated nonsense.
Sentiment
None
Content
App Functionality and User Experience
May 23, 2023
mercari
a great company, issues resolved quickly! would be 5 stars but the other 2 are lost in nagging emails "you looked at, you left behind, you liked this so look at that, things to u may like.... they are annoying and i dont like to be begged to spend money, that borders desperate and takes the fun out:(
Sentiment
None
Content
Customer Service
May 22, 2023
Needs to do better
Needs to do better protecting sellers from scams, claims and issues regarding pay. Without us sellers you have no business. Make it work for the people
Sentiment
Negative
Content
Seller Protection and Scams
May 22, 2023
Love it!
Shipped same day as purchased as described fast and friendly!
Sentiment
Positive
Content
Selling Experience
May 22, 2023
Prices are outrageous
It’s night & day from what Mercari use to be. After their 10% fee, outrageous shipping price hikes & now a processing fee, you’re left with less than half of what you sell items for. Big ol F U Mercari.
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This page displays purchase options and a preview of the customer feedback analysis report for Mercari: Your Marketplace based on online reviews collected from App Store. The analysis helps E-commerce Managers, Marketplace Start-up Founders, Product Managers, Customer Experience Specialists, Digital Marketing Professionals to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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