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Mercari App Review: Pros and Cons of Buying and Selling Online

Mercari App Review: Pros and Cons of Buying and Selling Online

30 reviews between May 21, 2023 and May 24, 2023.

Mercari is a buying and selling app that is easier to navigate than eBay or Poshmark. The fees are too high and sellers have to wait for buyers to rate them before getting paid. The search function is not effective and the app crashes frequently. The removal of the local tab was a disappointment, and some find the app user-unfriendly. However, sellers can make a good profit from the app and customer service resolves issues quickly.

‎Mercari: Your Marketplace
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30 reviews between May 21, 2023 and May 24, 2023.

May 21, 2023 - May 24, 2023

Popular Phrases

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Featured Content

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  • ⚠️DO NOT USE THIS APP! ⚠️

    Plz don’t use this app they take soo much when you buy stuff and there customer service is terrible!

    who ever made this app kys⚠️⚠️⚠️

    Sentiment
    • Negative
    Content
    • Pricing
    May 22, 2023
  • Inactive user

    I try to buying other after they are cancel and said due I have a multiple account per user. Due I don’t remember old email or phone numbers were I lose as got new phone numbers. I am tired of it response or no live person. That's why I GIVE YOU ZERO STAR. I deleted the old account from the old email as I am No Longer a user

    Sentiment
    • Negative
    Content
    • Others
    May 22, 2023
  • mercari

    a great company, issues resolved quickly! would be 5 stars but the other 2 are lost in nagging emails "you looked at, you left behind, you liked this so look at that, things to u may like.... they are annoying and i dont like to be begged to spend money, that borders desperate and takes the fun out:(

    Sentiment
    • None
    Content
    • Ads
    May 22, 2023
  • Great app

    I really enjoy using the app to sell and buy from. Easy to use

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 22, 2023
  • Needs to do better

    Needs to do better protecting sellers from scams, claims and issues regarding pay. Without us sellers you have no business. Make it work for the people

    Sentiment
    • Negative
    Content
    • Others
    May 22, 2023
  • Fees are B S!!!

    These new fees are killing us sellers! You guys are making a killing and your greedy and just want more! I’m moving to selling on Facebook. Byeeeee

    Sentiment
    • Negative
    Content
    • Pricing
    May 22, 2023
  • Love it!

    Shipped same day as purchased as described fast and friendly!

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 22, 2023
  • Blanket Policies Difficult to Work With

    A buyer damaged an item before returning it. Because I did not notice within 24 hours Mercari will not take any action to fix the problem. This is a damage resulting in hundreds of dollars in revenue lost.

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 22, 2023
  • Prices are outrageous

    It’s night & day from what Mercari use to be. After their 10% fee, outrageous shipping price hikes & now a processing fee, you’re left with less than half of what you sell items for. Big ol F U Mercari.

    Sentiment
    • Negative
    Content
    • Pricing
    May 22, 2023
  • Scam

    They removed my listing without even asking me for prove and had the audacity to say that if it would have sold I would have not gotten my money and they would not have to deal with the seller. I wrote customer service with my receipt and prove the item is real and legit but no one ever wrote me back and it’s going on days.

    Sentiment
    • Negative
    Content
    • Others
    May 21, 2023
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Sentiment Analysis

-17 Net Promoter
Score

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  • This page is a research report based on the analysis of online reviews collected from App Store. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

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