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MakeMyTrip Review Summary

MakeMyTrip Review Summary

30 reviews between Nov 14, 2023 and Nov 17, 2023.

MakeMyTrip's customer care is unhelpful and lacks human representatives. The app offers easy booking and cancellation, but some users have experienced issues with the service. The company provides a wide range of options at competitive prices, but there have been complaints about bad hotels and poor customer service. Despite these drawbacks, some customers have had good experiences and appreciate MakeMyTrip's promptness and user-friendly interface.

‎MakeMyTrip Flight, Hotel, Bus
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30 reviews between Nov 14, 2023 and Nov 17, 2023.

Nov 14, 2023 - Nov 17, 2023

Popular Phrases

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Featured Content

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  • Sake of money dont show property

    Not at all suitable for family where i have stayed, will fall sick, make my trip remove this ruby apartment listed is north goa

    Sentiment
    • Negative
    Content
    • Property Standards
    Nov 17, 2023
  • Superb performance App

    Great app and very user friendly
    Easy to navigate UI

    Sentiment
    • Positive
    Content
    • App Experience
    Nov 17, 2023
  • Poor service

    Very poor customer service. Haven’t even received the refund for the flight that was cancelled by the airline. It’s almost 2 months.

    Sentiment
    • Negative
    Content
    • Refund Issues
    Nov 16, 2023
  • Excellent

    My cancellation due to unforeseen circumstances was done instantaneously without any issues. Great way.

    Sentiment
    • Positive
    Content
    • Booking and Cancellation
    Nov 16, 2023
  • Worst experience for business travellers

    They just aggregate and give good ratings to bad hotels … the one I booked dint even have water supply in the morning for bath..

    And it was rated 4.5 /5 in thier portal

    Sentiment
    • Negative
    Content
    • False Ratings
    Nov 16, 2023
  • Trip To Your Perfect Holiday

    Make My Trip has myriad of options at very competitive price coupled with credit card offers

    Sentiment
    • Positive
    Content
    • Booking and Cancellation
    Nov 16, 2023
  • Please don’t use cab service at make my trip

    Hi All,

    They are looting the money with extra waiting charges,parking charges and they are trusting their cab drivers instead of customers, please guys don’t use cab services at make my trip.

    Regards,
    Srinivas Mitta.

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 15, 2023
  • Unprofessional Staff at reception. Rooms are good.

    Rooms are good but not very spacious. Had tried food at the restaurant. Food quality is good.good parking space . There is totally unprofessional ppl at the reception.

    Sentiment
    • None
    Content
    • Hotel Experience
    Nov 15, 2023
  • Visit n cancelled

    You blindly trust mmt this is one of best site to book
    I already booked a hotel in Goa for 2 rooms for 2 days n when I reached there there is no parking avlable there n I also don’t like the hotel n staf
    So I don’t checked in n I cal mmt n tell him about this n mmt solve my problem they given me cash back n cancelled this
    Thank mmt for this

    Sentiment
    • Positive
    Content
    • Customer Service
    Nov 14, 2023
  • Excellent app

    Excellent experience whether booking or cancellation. Rates offered were competitive. Unfortunately my trip was cancelled so I had to cancel my hotel reservation. Thanks make my trip

    Sentiment
    • Positive
    Content
    • Booking and Cancellation
    Nov 14, 2023
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Sentiment Analysis

33 Net Promoter
Score

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