Mixed Reviews for MakeMyTrip App: Ease of Use vs. Customer Support
  • 82 users bookmarked
  • Sources App Store Reviews
  • Size Up to latest 500 reviews (Customizable)
Insightful MakeMyTrip App Customer Feedback Report

Mixed Reviews for MakeMyTrip App: Ease of Use vs. Customer Support

MakeMyTrip app receives mixed reviews from users, with complaints about crashes, poor customer support, and misleading bookings. However, some users appreciate the app's ease of use and competitive prices. The app is recommended for travel within India, offering great deals on flights and hotels. Users highlight the convenience of booking and canceling reservations through the app. Overall, the app's performance and customer service need improvement.

Best for
  • Travel Industry Analysts
  • App Developers
  • Customer Experience Managers
  • Marketing Professionals
  • Tourism & Hospitality Consultants

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
41 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Download
Custom Date - May 03, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • As it’s a chines CEO I removed makemytrip app

    I got to know It’s a Chines funded company and chines CEO for the Indian travel app so I removed this app from my Apple phone , hope other Indians will follow the same.

    Sentiment
    • Negative
    Content
    • International Booking
    Jan 09, 2024
  • One star for not respecting the country

    Still promoting Maldives on your site, you deserve one star

    Sentiment
    • Negative
    Content
    • Travel Options
    Jan 08, 2024
  • Truest me don’t use

    The worst app you can do booking throw I used to do many booking throw them and they deduct the amount twice few times and it took them months to refund it

    Sentiment
    • Negative
    Content
    • Refund Issues
    Nov 22, 2023
  • Exceptional travel app

    Love MakeMyTrip. It is a beautifully designed App - intuitive, comprehensive and hassle free. In a span of 25 days, I have booked,cancelled, rebooked 15 flights, sent unaccompanied baggage, compared hotel rates - all within the App without any help. It is a life saver for me when I visit India.

    Sentiment
    • Positive
    Content
    • App Performance
    Nov 21, 2023
  • Service

    This is really an wonderful app. They provide the service as per mentioned in the add

    Sentiment
    • Positive
    Content
    • App Performance
    Nov 15, 2023
  • Great app!!

    As someone not Indian, this app gives you amazing deals inside India. Highly recommend.

    Sentiment
    • Positive
    Content
    • International Booking
    Nov 13, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
14 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
41 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights with MakeMyTrip Customer Feedback Analysis
    App Store Reviews 73
  2. Unlock Insights with Our Booking.com Feedback Analysis
    App Store Reviews 79
  3. Insightful Booking.com Customer Feedback Analysis Report
    App Store Reviews 79
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for MakeMyTrip Flight, Hotel, Bus based on online reviews collected from App Store. The analysis helps Travel Industry Analysts, App Developers, Customer Experience Managers, Marketing Professionals, Tourism & Hospitality Consultants to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.