Mixed Reviews for Lenskart App & Company: Service Concerns and Quality Praise
  • 79 users bookmarked
  • Sources Google Play Reviews
  • Size Up to latest 4,500 reviews (Customizable)
Lenskart Review Insight: Unlock Customer Satisfaction Secrets

Mixed Reviews for Lenskart App & Company: Service Concerns and Quality Praise

Lenskart app and company receive mixed reviews with complaints about poor service, incorrect orders, and lack of customer support. Users praise the product quality and variety but express frustration with app functionality and service issues. Some mention data security concerns and difficulty in resolving account issues. While some customers appreciate the pricing and product range, others highlight the need for better customer service and transparency in operations.

Best for
  • Market Strategists
  • Product Managers
  • Customer Experience Officers
  • E-commerce Specialists
  • Data Analysts

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
18 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Download
Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>

  • Good UI,but a suggestion is PLEASE discard the notification stick bar.It is irritating.I am not buying goggles everyday nor I think anyone does so it becomes irritating.fix it please.other than that pretty nice experience overall

    Sentiment
    • Positive
    Content
    • App Experience
    May 12, 2024

  • free membership ke chakkar mei mat aana mere se rs 49 charge kar rha h abhi free ka bol kar

    Sentiment
    • Negative
    Content
    • Pricing and Value
    May 12, 2024

  • Not even deserve 1 star. Pathetic service by lenskart. Work on your service first and then sell. 3 Rd class service.

    Sentiment
    • Negative
    Content
    • Customer Service
    May 12, 2024

  • Really good collection of products at reasonable rates. Terrible customer support interface. Weak data security/privacy system. Staff will log into your account using the store tablet and won't even bother logging out. I've seen my account had been compromised earlier as someone else had accessed it and modified it. I've reclaimed it but now if I want to raise a ticket about issues faced in the app, there's no option at all. Absolutely useless in that regard.

    Sentiment
    • None
    Content
    • Data Security and Privacy
    May 12, 2024

  • overpriced specs, with no customer care, or automated by machines as advertised, got scratches on new lenses

    Sentiment
    • Negative
    Content
    • Product Quality
    May 12, 2024

  • They dont respond to your queries. No contact no. where u may reach to a person and talk. Misguide you at shop and you cant buy online , just a waste of time app and company.

    Sentiment
    • Negative
    Content
    • Online Ordering Experience
    May 12, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
17 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
18 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Lenskart Feedback Report: Insightful Analysis Revealed
    Google Play Reviews 85
  2. Lenskart Feedback Report: Insights on Service & Quality
    Google Play Reviews 70
  3. Zara App Review Analysis: Insights & Trends
    Google Play Reviews 78
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Lenskart : Eyeglasses & More based on online reviews collected from Google Play. The analysis helps Market Strategists, Product Managers, Customer Experience Officers, E-commerce Specialists, Data Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.