Mixed Reviews for KFC Highlighting Service and Food Quality
  • 72 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
KFC Customer Feedback Analysis Report

Mixed Reviews for KFC Highlighting Service and Food Quality

KFC received mixed reviews with complaints about missing items, long waits, cold food, rude staff, and poor customer service. Some locations had issues with food quality and cleanliness. Positive feedback highlighted good food, fast service, and helpful staff. Customers expressed frustration over billing errors, lack of refunds, and communication problems. Suggestions for improvement include better training for staff, improved order accuracy, and addressing food quality issues.

Best for
  • Restaurant Managers
  • Customer Service Trainers
  • Food Industry Analysts
  • Quality Assurance Specialists
  • Marketing Professionals

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
18 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Custom Date - May 25, 2024
Featured Content
  • Pollo

    No me dieron la orden que pedí y tuve que pagar dos veces y la supervisora no hizo nada solo se puso areir

    Sentiment
    • Negative
    Content
    • None
    May 03, 2024
  • Fresh hot food every time!!

    Great customer service timely manner !! Every thing was in my bag as need it .. Chicken was very crispy thanks Niqueta Edwards !!

    Sentiment
    • Positive
    Content
    • None
    May 02, 2024
  • Hygiene

    Review: KFC hit the spot with their delicious chicken and speedy service. The restaurant was clean, the staff was friendly, and the food was exactly what I was craving. Whether you're grabbing a bucket for a family dinner or a quick bite on the go, KFC delivers every time.

    Sentiment
    • Positive
    Content
    • None
    May 02, 2024
  • Client régulier et jamais déçus sauf…

    Client régulier et jamais déçus sauf qu’il y a deux jours, lors de notre passage pour commander notre souper au soir, on s’est aperçus lors de notre déballage de commande, que dans un Menu Tawer Cheese & Bacon, il me manquait mon poulet frit, et j’avais demander sans moutarde et la moutarde y était. Le borne ne nous a pas donner notre ticket de caisse et le personnel ne l’a pas rempoté pour l’avoir. C’était la commande 498 payé à la borne qui nous a pas donner de tickets de caisse. Le 30 avril 2024.Cordialement,

    Sentiment
    • None
    Content
    • None
    May 02, 2024
  • Dåligt bemötande

    Dåligt bemötande. Beställde mat, den kom upp på skärmen som klar. Sen fick jag vänta ~15 minuter på den, utan att någon sa något. De var inte i kassan, eller så städade de. Förseningar händer, men berätta det. Älskar maten, men kommer inte åka hit igen.

    Sentiment
    • Negative
    Content
    • None
    Apr 26, 2024
  • De bons produits

    De bons produits , les frites dont arrivées bonne cuisson très bon relationnel-client

    Sentiment
    • Positive
    Content
    • None
    Apr 26, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-40 Net Promoter
Score
Popular Topics (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
18 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 67
  2. Trustpilot Reviews 78
  3. Trustpilot Reviews 74
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for KFC  based on online reviews collected from Trustpilot. The analysis helps Restaurant Managers, Customer Service Trainers, Food Industry Analysts, Quality Assurance Specialists, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.