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Justfly Customer Reviews

Justfly Customer Reviews

40 reviews between Oct 09, 2023 and Oct 13, 2023.

Justfly reviews: Worst customer service and price discrepancies. Easy booking process, good service and food on Turkish Airlines. American Airlines and Justfly dispute over ticket confirmation. Competitive price but difficult to reach customer service. Flight delays and missed connection on Doha to Boston flight. Good deal on recent trip. Helpful staff at the airport. Poor customer service on Air France and Delta. Justfly's cancellation policy criticized. Scammed out of money on a flight purchase. Embarrassing search at Morelia airport. Overcharged and hung up on by Justfly customer service. Last-minute booking after Frontier flight cancellation. Good experience overall.

JustFly 
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40 reviews between Oct 09, 2023 and Oct 13, 2023.

Oct 09, 2023 - Oct 13, 2023

Popular Phrases

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Featured Content

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  • When I clicked the link I was given one…

    When I clicked the link I was given one price and I ended up paying almost 400$ more as the price went up and then taxes and fees were added. As it was a last minute trip I did not pay attention to that, so that was my fault. However, taxes and fees should be included in the price you see. I will not be using Justfly in the future as insted of paying $680, like I thought, I paid over $1,000 for my tickets. Very disappointing.

    Sentiment
    • Negative
    Content
    • Price Discrepancy
    Oct 13, 2023
  • Team effort,

    My mother enjoyed her trip and said everyone was very helpful at the airport, airline, certainly not an understatement. She had misplaced her passport and was running on a tight schedule, but she felt supported and made it through thanks to everyone at the airport and airline. Thanks

    Sentiment
    • Positive
    Content
    • Airline Experience
    Oct 13, 2023
  • Excellent crew staff

    Excellent crew staff. Nice flight. Clean plane. Right price.

    Sentiment
    • Positive
    Content
    • Airline Experience
    Oct 13, 2023
  • I got a ticket to my destination

    I got a ticket to my destination, at price I was willing to pay on the dates I needed!

    Sentiment
    • Positive
    Content
    • Booking Process
    Oct 13, 2023
  • I book 2 wise no flyt comfirmation …

    I book 2 wise no flyt comfirmation just working in ur booking that is so bad at hmthe tge end off the day thay try to charge me $75 that they never get a flyt tiket

    Sentiment
    • Negative
    Content
    • Booking Process
    Oct 13, 2023
  • Poor customer service

    Time to never fly in Air France/DeltaVery poor customer service.Especialy Air France from Casablanca to Paris.

    Sentiment
    • Negative
    Content
    • Airline Experience
    Oct 12, 2023
  • Good job happy travel

    Excellent Turkish air line good food good services

    Sentiment
    • Positive
    Content
    • Airline Experience
    Oct 12, 2023
  • Communications and service.

    Great. Quick updated. Good customer service.

    Sentiment
    • Positive
    Content
    • Customer Service
    Oct 12, 2023
  • Easy to…

    Easy to find and book a trip and get notified of price changes

    Sentiment
    • Positive
    Content
    • Booking Process
    Oct 12, 2023
  • Good price

    Good price, easy to use.

    Sentiment
    • Positive
    Content
    • Price Discrepancy
    Oct 09, 2023
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Sentiment Analysis

18 Net Promoter
Score

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  • This page is a research report based on the analysis of online reviews collected from Trustpilot. It contains the top 40 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

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