Record go Mobility - Málaga Airport: Mixed Reviews & Customer Experiences
In-Depth Customer Feedback Analysis: Record go Mobility Málaga

Record go Mobility - Málaga Airport: Mixed Reviews & Customer Experiences

Planta -1, Terminal 2, Aeropuerto Pablo Ruiz Picasso, 29004 Málaga, Spain

Mixed reviews for Record go Mobility in Málaga Airport, highlighting issues with additional charges, car condition discrepancies, and customer service. Positive comments mention easy pick-up/drop-off process, friendly staff, and hassle-free reservations. Common complaints include hidden fees, long wait times, and unpleasant experiences with car quality and staff behavior.

Best for
  • Travel Industry Analysts
  • Customer Experience Managers
  • Automotive Rental Executives
  • Market Research Professionals
  • Tourism Sector Consultants

Starting from $12, you can purchase this report to access from your inbox and Kimola account.

Purchased users
29 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here you can see the preview of this report containing the analysis of only 30 latest reviews.

Featured Content
  • My first and last time booking with this company car had scuffs and scratches on pick up they are now withholding a deposit of £330 which was for returning the car from the place of pick up rather than another Record go outlet, promised to credit my account in three days after return it has now been 60 days and counting.Be warned.

    Sentiment
    • Negative
    Content
    • Billing Issues
  • I was a bit sceptic when I made the reservation, but after I went there all my worries were gone. It is a very professional company, especially when the computer assigned me a car. Like when you go to another company the employee has the power to give you whatever car he or she wants. So if you’re a hot girl and there’s a guy sitting there he would rather give her the nicest car for example. But here, no! The computer decides, and I love it. Also the cars are the latest models, and premium brands.

    Sentiment
    • Positive
    Content
    • Booking Experience
  • très mauvais - à fuir - aucune possibilité de dialoguer en français j avais bloquer ma carte gold assurances comprises à la somme de la caution 1400 € mais en arrivant ils ont tiré la caution et après il demande 107 euros de gasoil et 85 €pour senior et la carte n'a plus fonctionné impossible de régler en espèces ou chèque et ni la carte au nom de mme il fallait au nom de monsieur. pour les 85 €pour senior j ai sorti leur contrat de réservation et m'ont annulé le senior. après une heure de discussion ils m'ont reversé les 1400 euros de caution mais m'ont fait prendre une assurance de 320 euros . somme non remboursable sommes sortis avec une voiture sans papier. sans etat des lieux et sans adblue éloignez vous de cette enseigne

    Sentiment
    • Negative
    Content
    • Customer Service
  • We hebben inmiddels 3x hier een auto gehuurd. Altijd tot onze tevredenheid. Ophalen en inleveren tot dusver altijd snel, klantvriendelijk en probleemloos.

    Sentiment
    • Positive
    Content
    • Customer Service
  • Booked trough sunny and this was an argument not to provide an undamaged car with matching paperwork accrulately depicting these damages

    Sentiment
    • None
    Content
    • Car Condition
  • Uno mas y uno menos... no aporta nada nuevo. Correcto, aunque rozando la borderia si no contratas con ellos directamente. Quizás explicando que la proxima vez es mejor hacerlo directamente con ellos y no con un intermediario hubiera estado mejor. Hay otros renta car que ofrecen mejor servicio, la verdad.

    Sentiment
    • Negative
    Content
    • Customer Service
  • See All Reviews
Sentiment Analysis
7 Net Promoter
Score
Popular Topics
Similar Reports
  1. Google Business Reviews 77
  2. Google Business Reviews 85
  3. Google Business Reviews 67
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Record go Mobility - Málaga Aeropuerto based on online reviews collected from Google Business. The analysis helps Travel Industry Analysts, Customer Experience Managers, Automotive Rental Executives, Market Research Professionals, Tourism Sector Consultants to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.