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Review Collection: Ibis Hotel in Waterloo

Review Collection: Ibis Hotel in Waterloo

30 reviews between Apr 01, 2018 and Aug 01, 2023.

This review collection consists of 30 reviews of the Ibis hotel in Waterloo. The reviews mention various aspects of the hotel including the staff, location, food, amenities, and cleanliness. Some reviewers praise the helpful and friendly staff, while others complain about the lack of air conditioning and noise levels. The hotel's proximity to the Waterloo battlefield and free parking are highlighted as advantages.

Ibis Brussels Waterloo
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30 reviews between Apr 01, 2018 and Aug 01, 2023.

Apr 01, 2018 - Aug 01, 2023

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  • Even Napoleon would have slept here, and probably then not surrendered.

    First night in Belgium and books in here for 2 nights. Great room and as usual bed was comfy, shower was great but tap on sink pathetic,but all in all very good. Only one slight thing, no fridge, would have been nice. Another thing I found while away if checkout is 11 why are house keeping knocking on the door at 9.30. Don’t like this.

    Sentiment
    • Positive
    Content
    • Room Comfort
    Aug 01, 2023
  • Really friendly

    A great hotel to stay in when visiting battlefield. They had had some leaks so assigned us connecting rooms instead of a family room which worked out perfectly and great customer service. Felt the people we interacted with were super friendly and the location was great with frites next door and supermarket near by! Highly recommend for a stay while going through.

    Sentiment
    • Positive
    Content
    • Staff and Service
    Aug 01, 2023
  • Great Service; Great Price, I will be back!!

    Naomi took such good care of us, as well as the other great employees; Very nice people, and you get a nice room, for the cheapest in Waterloo, by far! People seem to want more for just 75 euros; they must not know Europe very well... because you definitely get more than what you pay for!!! Thank you all! and we will definitely be back!

    Sentiment
    • Positive
    Content
    • Staff and Service
    Mar 01, 2022
  • Good base for Waterloo battlefield

    Very happy with stay at Ibis Waterloo. Comfortable and clean rooms and very helpful reception staff who sorted out options for a local COVID test I needed before heading home. Nearest place is actually 5 minutes walk from hotel at Pharmacie Servais Boulevard de la Cense but you need an appointment. Next door Italian restaurant was very handy and served good food.

    Sentiment
    • Positive
    Content
    • Staff and Service
    Sep 01, 2021
  • Noisy inside and outside

    Won’t be back because of the noise levels. Bad sign when every room is supplied with ear plugs. Once I saw them I asked for a room at the back but it made little difference. Room basic but adequate and the breakfast was good.

    Sentiment
    • Negative
    Content
    • Noise
    Oct 01, 2019
  • A good hotel, just missing AC in the rooms, value/cost will be better with it

    The Ibis in Waterloo is a good hotel though not having AC in rooms is a big miss. Everything else is good, folks are very customer oriented and breakfast is good. It is close to the center, supermarkets and shops within walking distance. Wellington museum is also very close.

    Sentiment
    • None
    Content
    • Facilities
    Jun 01, 2019
  • Nice location, well kept

    The hotel is pretty close to Waterloo town with ample parking space and tiny restaurants around. Downside, its pretty far from Brussels city and cannot commute easily by train or public transport. Also, the room we were in was on top floor, kind of attic and had no good ventilation. We sometimes felt suffocating as there were no normal windows to open!

    Sentiment
    • None
    Content
    • Location
    May 01, 2019
  • Great breakfast

    We stayed in Ibis Waterloo while on a Battlefield tour of The Somme and Waterloo. The room although small, is really comfortable and I slept like a log! Breakfast was amazing.... the buffet is fantastic and I highly recommend.

    Sentiment
    • Positive
    Content
    • Breakfast
    Mar 01, 2019
  • Nice and clean

    a nice and clean hotel with very friendly helpful staff, good breakfastit is situated quite central and loads of free parking spacegood shower, extra towels and pillowseven extra blankets can be obtained

    Sentiment
    • Positive
    Content
    • Staff and Service
    Nov 01, 2018
  • Unbelievable!

    I love this place! Have now stayed twice and on all occasions the staff have been exceptional. The friendly greeting i received when walking in the first time, in fact each time i have approached the reception the staff have been so happy and friendly to help. If only Ibis hotels were as nice as this place i would stay more often... Nice location, good sized rooms... can't fault this place.. LOVE IT! 😁

    Sentiment
    • Positive
    Content
    • Staff and Service
    Jul 01, 2018
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  • This page is a research report based on the analysis of online reviews collected from Tripadvisor. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

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