Unlock Key Insights: Van der Valk Hotel Drongen Feedback Analysis
Baarleveldestraat 2 Drongen, Ghent 9031 Belgium
This hotel review collection includes mixed opinions about the hotel's facilities, staff, cleanliness, and food. Some guests praised the spacious and comfortable rooms, convenient location, and excellent dining options. On the other hand, others mentioned issues like the smell of smoke in non-smoking rooms, poor service, and outdated furniture. Despite these varying experiences, the hotel seems to be popular for its easy access to the highway and proximity to Ghent.
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Room smelled like cigarette. It is big but the room ruins that. Checkin is at the restaurant -- not nice. Plus the cleaning lady entered our room without knocking before it was our due checkout time!!
Sentiment
Negative
Content
Room Comfort
Feb 01, 2019
Unfriendly but ok location and room
Held a meeting there recently. Stale cookies, questionable homemade ice tea and front desk so unfriendly you try to avoid asking them anything. Location is a plus, close to highway and room is adequate.
Sentiment
None
Content
Service
Dec 01, 2018
Best to stay in Ghent rather than by a busy road
I came here for a business meeting - very convenient as it's on an arterial route/road which means that businesses can meet and stay here without going into Ghent. It has lots of room for restaurant/dining and is very clean and professional. You must make sure that you get a room at the back of the hotel away from the main road, otherwise, you will lose sleep. The food is decent but quite expensive for what it is - great serving staff though and very good breakfast. Beds are comfortable and roo...
Sentiment
None
Content
Service
Oct 01, 2018
perfect
everything were perfect . very fast internet . very big and clean room . very big parking . big and modern bathroom. big bed for sleeping . price for this hoel was perfect . not expensive . it was very good place. thanks
Sentiment
Positive
Content
Value for Money
Sep 01, 2018
Review on the restaurant only
This experience is a hard one to rate. I feel the food was four stars but the service was three stars. So really a 3.5 is the real rating. At this point in early August 2018 this hotel is under construction 🚧 but no one mentioned that in the reviews on TripAdvisor. {TripAdvisor is more popular here in Eastern Europe than Yelp which I am disappointed by because I feel I can search more specifically on Yelp and Yelp reviews mention early important things like when restaurants are cash only that ...
Sentiment
None
Content
Restaurant
Aug 01, 2018
Comfortable hotel close to Ghent
This is a very comfortable hotel close to the motorway and convenient for visiting Ghent. There is a little road noise but not intrusive. There is a good restaurant with a pleasant open terrace, and an excellent breakfast.
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This page displays purchase options and a preview of the customer feedback analysis report for Van der Valk Hotel Drongen based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Hospitality Consultants, Customer Service Analysts, Marketing Professionals, Travel Agents to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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