Mixed Customer Experiences at GAMMA: Staff Praise vs. Quality Concerns
  • 68 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
GAMMA Feedback Analysis: Insights & Improvements

Mixed Customer Experiences at GAMMA: Staff Praise vs. Quality Concerns

The online reviews for GAMMA indicate a mix of positive and negative experiences. Customers praise helpful staff, like Ellie, but also raise concerns about product quality, customer service, and pricing strategies. Common issues include damaged goods, communication problems, and discrepancies between online and in-store prices. While some customers have faced challenges with order fulfillment and returns, others highlight positive interactions with specific employees. Overall, feedback suggests room for improvement in areas such as quality control, pricing transparency, and customer communication.

Best for
  • Retail Managers
  • Customer Service Executives
  • Quality Assurance Specialists
  • Marketing Analysts
  • Business Strategists

Starting from $12, you can purchase this report to access from your inbox and Kimola account.

Purchased users
18 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here you can see the preview of this report containing the analysis of only 40 latest reviews.

Custom Date - Apr 13, 2024
Featured Content
  • Heel goed geholpen door door de…

    Heel goed geholpen door door de afdeling trap renovatie goed geïnformeerd door 2 meiden. Locatie Ridderkerk sorry ben jullie namen vergeten maar jullie zijn top

    Sentiment
    • Positive
    Content
    • None
    Feb 10, 2024
  • 5 sterren voor Ellie

    5 sterren voor Ellie, Heeft mij de weg gewezen in de grote winkel Gamma Slotervaart. De zaagservice met Jordie was ook fantastisch. Niets was te veel. Fijne service

    Sentiment
    • Positive
    Content
    • None
    Jan 30, 2024
  • Zeer goede service van Gamma…

    Zeer goede service van Gamma Hellevoetsluis.2 dames hebben mij ontzettend goed geholpen voor een paar onderdelen van mijn douche cabine.

    Sentiment
    • Positive
    Content
    • None
    Nov 09, 2023
  • Annuleren van bestellingen en zij storten 14 euro minder terug

    Vandaag hebben zij 5 bestellingen van mij geannuleerd en zij hebben credit nota's gemaakt...met 14 euro minder in totaal geld terug gestort. Dit zijn echte dieven..

    Sentiment
    • Negative
    Content
    • None
    Sep 25, 2023
  • Bij Gamma/Boels een cirkelzaag gehuurd.

    Bij Gamma/Boels een handcirkelzaag gehuurd. Maar bij het gebruik wilde het apparaat maar slecht starten en sloeg elke keer af .Slechte kwaliteit geleverd. Bij het ophalen eerst maar laten testen.

    Sentiment
    • Negative
    Content
    • None
    Aug 17, 2023
  • Puntensysteem waardeloos

    Ik heb zonder waarschuwing mijn punten verloren op dezelfde dag dat ik weer een grote aankoop deed.Wel punten geven maar niet laten inwisselen is misleiding

    Sentiment
    • Negative
    Content
    • None
    Jun 23, 2023
  • See All Reviews
Sentiment Analysis
-62 Net Promoter
Score
Popular Topics
Languages
Similar Reports
  1. Trustpilot Reviews 71
  2. Trustpilot Reviews 85
  3. Google Business Reviews 70
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for GAMMA  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Executives, Quality Assurance Specialists, Marketing Analysts, Business Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.