Event Decor Direct: Mixed Reviews Highlight Shipping, Quality, and Customer Service
Unlock Customer Insight: Event Decor Direct Feedback Analysis
Event Decor Direct faces mixed reviews, with customers highlighting issues like slow shipping, defective products, and poor customer service. However, some reviewers praise the quality of the products, timely deliveries, and positive interactions with the staff.
Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Disgusting service, ordered a circular backdrop for nextday delivery, arrived 5 days later poorly packaged. No refund on premium delivery cost, customer service no existent.
Sentiment
Negative
Content
Shipping and Delivery
Oct 13, 2021
The merchandise does not arrive time
On the page it said that the merchandise is available and they never sent me what I bought, I contacted the customer service three times and they did not send the merchandise
Sentiment
Negative
Content
Shipping and Delivery
Sep 23, 2019
Quality / type of material
Quality / type of material is inconsistent. We've ordered before and new orders don't match what we already have.
Sentiment
None
Content
Product Quality
Jul 01, 2019
Very good customer service, products, and prices.
Thus far, my experience has been absolutely fantastic. Waiting on the rest of my order but so far incredibly well made products with fair prices.
Sentiment
Positive
Content
Product Quality
Jun 09, 2019
I haven’t use the products I purchased…
I haven’t use the products I purchased yet but the service and how quick it got to me was amazing! Will post pictures after the event end of June.
Sentiment
Positive
Content
Shipping and Delivery
Jun 06, 2019
GOOD STUFF
I have had many good experiences and great products from this company, The staff are very accommodating for an event professional!
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Event Decor Direct based on online reviews collected from Trustpilot. The analysis helps Event Planners, Retail Purchasing Managers, Customer Service Managers, Quality Assurance Specialists, Marketing Professionals to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Overview
This page gives you the summaries and sentiment analysis of automatically clustered topics.
Content Analysis (1/2)
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Content Analysis (2/2)
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Buyer Personas
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SWOT Analysis
Learn your product or service's strengths, weaknesses, opportunities and threats.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
See how your data is clustered under different themes, with summaries of the data within each theme.
Discover the fictional profiles with detailed descriptions of people who represent the audience in your dataset.
Identify core strengths, weaknesses, opportunities, and threats to facilitate a realistic, fact-based, data-driven assessment of an organization.
Understanding popular phrases provides insights into how you connect with your customers. Unlock popular phrases filter and benefit all these features that come with purchasing this report:
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Right now, you’re only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Right now, you’re only viewing analysis of 30 reviews. Buy this report and benefit all these features below that come with the purchase:
Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
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