Mixed Reviews for Flywire: Efficient Responses but Concerns Over Refunds and Exchange Rates
  • 97 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Flywire Feedback Analysis: Insights & Actions

Mixed Reviews for Flywire: Efficient Responses but Concerns Over Refunds and Exchange Rates

Flywire receives mixed reviews regarding its service. Customers appreciate efficient responses, helpful customer support, and ease of payment. However, issues like delays in refunds, high exchange rates, and overcharging are common complaints. Some customers express frustration with poor workflow, lack of proper updates, and slow processes. Despite positive feedback on customer care and transaction speed, Flywire needs to address concerns over transparency, refund timelines, and currency conversion practices.

Best for
  • Customer Experience Managers
  • Financial Analysts
  • Product Managers
  • Compliance Officers
  • Marketing Strategists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
21 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Really really slow

    Really really slow, had worst experience with FLYWIRE as well as LULU FOREX. WILL NEVER USE THEIR SERVICES AGAIN.

    Sentiment
    • Negative
    Content
    • Payment Processing Time
    Apr 21, 2024
  • Terrible

    One word: TERRIBLE. I hope the institution would not use Flywire if they saw a numerous bad comments about Flywire. And I wonder where is manager of Flywire. Bad comments are increasing day by day and no action :)))

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Apr 18, 2024
  • Worst experience

    Worst experience. Got payment confirmation after 1 week that too after multiple complaints to the customer service team.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Apr 10, 2024
  • The assistance given to me while initiating the payment was very helpful. I totally appreciate the facility.

    The assistance given to me while initiating the payment was very helpful. I totally appreciate the facility.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 09, 2024
  • Good day Flywire team

    Good day Flywire team, I have received your email and was very pleased to see required document with all criteria met. It’s a pleasure to experience such an outstanding care and attitude. Thank you so much for your assistance and cooperation. Wishing you all the best.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 04, 2024
  • Excellent Customer Support

    The customer support answers promptly and resolves issues quickly, in my experience.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 04, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
47 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
21 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Xoom Feedback Analysis: Insights into Customer Concerns
    Trustpilot Reviews 73
  2. Unlock Airtm User Insights: Customer Feedback Analysis Report
    Trustpilot Reviews 79
  3. Exclusive Payoneer Feedback Analysis Report
    Trustpilot Reviews 80
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Flywire  based on online reviews collected from Trustpilot. The analysis helps Customer Experience Managers, Financial Analysts, Product Managers, Compliance Officers, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.