Xoom Global Money Transfer - Negative Customer Reviews Analysis
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    • Customer Experience Managers
    • Financial Analysts
    • Risk Management Professionals
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Xoom Global Money Transfer - Negative Customer Reviews Analysis

Xoom Feedback Analysis: Insights into Customer Concerns

Xoom Global Money Transfer received overwhelmingly negative reviews primarily focusing on poor customer service, delays in transactions, and issues with verification processes. Customers reported lost money, unresponsive support, and complications with account verification. Many reviewers warned against using Xoom due to delayed transfers, lack of clear communication, and concerns about security and potential fraud.

Source: Trustpilot Reviews of Xoom Global Money Transfer 

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Customer Feedback Analysis of Xoom Global Money Transfer 

Unlock insights into Xoom's customer feedback with our in-depth analysis on service, delays, and security concerns.

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Custom Date - Mar 04, 2025
Popular Phrases (limited preview)
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Featured Content
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  • The quick transfer service is not…

    The quick transfer service is not quick…. It’s 3 business days plus delays for account verification. Avoid if possible

    Sentiment
    • Negative
    Content
    • Transfer Delays
    Apr 17, 2024
  • Virement refusé 100€ perdu non…

    Virement refusé 100€ perdu non remboursés PayPal et xoom se renvoient la balle

    Sentiment
    • Negative
    Content
    • Money Not Received
    Mar 21, 2024
  • Niestety nie mogę wysłać pieniedzy z…

    Niestety nie mogę wysłać pieniedzy z Niemiec do Polski.Caly czas piszą żeby wysłać ponownie Nie polecam,szczególnie kiedy coś musi na konto dotrzeć na czas.

    Sentiment
    • Negative
    Content
    • Money Not Received
    Mar 19, 2024
  • This service should not exist

    This service should not exist. They basically stole my money (~$500) two months ago and have been ignoring me ever since. AVOID!

    Sentiment
    • Negative
    Content
    • Money Not Received
    Mar 08, 2024
  • Avoid at all costs

    Avoid at all costs. Every time you try to transfer money back to a bank account, they deposit to themselves instead. Absolutely horrible service.

    Sentiment
    • Negative
    Content
    • Money Not Received
    Mar 08, 2024
  • Money never received

    Sent money to a family member & they never received it but I got charged!!! There’s no way of getting it back..WHAT A RIP OFF

    Sentiment
    • Negative
    Content
    • Money Not Received
    Feb 07, 2024
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Sentiment Analysis (limited preview)
-96 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Xoom Global Money Transfer  based on online reviews collected from Trustpilot. The analysis helps Customer Experience Managers, Financial Analysts, Risk Management Professionals, Product Managers in Financial Services, Compliance Officers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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