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Beware of Fake Listings and Discrimination: Booking.com Reviews in Russia

Beware of Fake Listings and Discrimination: Booking.com Reviews in Russia

30 reviews between Sep 08, 2023 and Sep 24, 2023.

Beware of fake listings and unreliable partners when booking accommodation in Russia through Booking.com. The app is convenient but has limited functionality and poor customer support. Discrimination and racism are evident as Russia is blocked by the company. However, there are positive reviews about the app's wide selection and helpfulness. A competitor offering more integrity may emerge soon.

‎Booking.com: Hotels & Travel
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30 reviews between Sep 08, 2023 and Sep 24, 2023.

Sep 08, 2023 - Sep 24, 2023

Popular Phrases

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Featured Content

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  • Excellent location!

    We book the big room on the 6th floor with spectacular Bosporus’s view!

    Ugur and other reception guy were very helpful and answered all my questions and requests.

    The location is the best in Istanbul! Very close to the fish market and the vapur station, the Galata port and Istanbul modern museum!

    Sentiment
    • Positive
    Content
    • Location
    Sep 24, 2023
  • Отличное приложение! 👍

    Огромный выбор вариантов размещения, порадовала обратная связь с обьектами бронирования. Радует забота о клиентах! 😎

    Sentiment
    • Positive
    Content
    • Customer Service
    Sep 23, 2023
  • Плохой сервис

    Компания списала деньги за квартиру, но не смогла предоставить объект, сославшись на партнеров. Деньги ждать 7-10 дней, через 4 дня у меня день рождения, я не смог снять хорошее место для праздника.

    Sentiment
    • Negative
    Content
    • Booking Issues
    Sep 22, 2023
  • Не вернули деньги

    На обращайтесь сюда, вас обманут и не вернут деньги
    Хотел снять квартиру внес бронирование суммой 28000 тыс
    Просил сделать возврат
    Деньги не вернули
    Ни за что не обращайтесь сюда!

    Sentiment
    • Negative
    Content
    • Booking Issues
    Sep 19, 2023
  • Отвратительно

    Больше никогда не буду использовать ваш сервис. Уверен в ближайшее время появится ваш конкурент, который будет отличаться порядочностью и более отложенными бизнес процессами.
    Больше к вам не вернусь и никому не советую.

    Sentiment
    • Negative
    Content
    • Customer Service
    Sep 19, 2023
  • Потрясающее место!

    Очень красивое место,замечательные хозяева,вкуснейшая еда, в домиках все есть!

    Sentiment
    • Positive
    Content
    • Accommodation Quality
    Sep 19, 2023
  • Поддерживают нацистов

    Или по приказу или по причине безмозглости, отключили Россию. Если ссыте санкций, сделайте как другие, просто переименуйтесь.
    Много раз бронировал через букинг, а за поддержку нацистов удалил аккаунт и приложение.

    Sentiment
    • Negative
    Content
    • Booking Issues
    Sep 18, 2023
  • Зачем?

    Почему чтобы скачать pdf-версию брони из почтового ящика, мне нужно скачивать приложение, которое весит 200 мб? Я все равно его сразу удалю…

    Sentiment
    • Negative
    Content
    • App Functionality
    Sep 11, 2023
  • Самое любимое из приложений для бронирования проживания

    Очень удобное и понятное приложение. Приходилось пользоваться услугами службы поддержки, после чего всегда уверена, что помогут в любой ситуации. Спасибо.

    Sentiment
    • Positive
    Content
    • Customer Service
    Sep 11, 2023
  • Дискриминация по национальному признаку

    Пользовалась много лет сервисом. Заблокировали Россию. Это дискриминация и расизм! Не ожидала от компании такого поведения. Абсолютное неуважение к своему клиенту. Booking - это подлость и расизм, не возвращайтесь!

    Sentiment
    • Negative
    Content
    • Booking Issues
    Sep 08, 2023
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Sentiment Analysis

6 Net Promoter
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  • This page is a research report based on the analysis of online reviews collected from App Store. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

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