The Lodging Company: Customer Feedback Summary
  • 101 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Explore The Lodging Company's Customer Feedback Insights

The Lodging Company: Customer Feedback Summary

The Lodging Company receives a mix of positive and negative feedback. While some customers praise their excellent service and accommodations, others complain about issues with refunds and booking errors. The company is commended for its fast responses and helpful staff, but criticized for lack of flexibility during unexpected events. Overall, customers appreciate the quality of service provided by The Lodging Company, although improvements are needed in handling unforeseen circumstances and ensuring accurate bookings.

Best for
  • Hospitality Managers
  • Customer Service Executives
  • Marketing Professionals
  • Business Analysts
  • Travel Consultants

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
16 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Vielen Dank für Ihr Interesse und…

    Vielen Dank fßr Ihr Interesse und lächelndes Gesicht.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Jan 25, 2021
  • The Lodging Company

    Beautiful and relaxing place. The ambience is so cosy. All the staffs are very accommodating. They know how to entertain their guests. will definitely back here.

    Sentiment
    • Positive
    Content
    • Accommodation Quality
    Jan 18, 2021
  • Highly recommended as high level…

    Highly recommended as high level rock-solid professional service

    Sentiment
    • Positive
    Content
    • Accommodation Quality
    Nov 13, 2020
  • Start with doubts end with satisfied

    I had doubts about the service i will get but after i contacted with The lodging my opinions totally changes Everything was excellent and i had answers to my questions so quick and gently.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Nov 12, 2020
  • We've been very happy with all the bookings. Return client!

    We've been very happy with all the bookings we have made... Fast response with helpful info. Our contact Rebecca is great.

    Sentiment
    • Positive
    Content
    • Booking Experience
    Mar 11, 2020
  • Seamless!

    Making a reservation for a third year in a row through The Lodging Company remains a very efficient process. The people who have taken my calls are always very friendly and willing to help.

    Sentiment
    • Positive
    Content
    • Booking Experience
    Mar 02, 2020
  • See All Reviews
Sentiment Analysis (of 30 reviews)
84 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
16 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Scott Dunn's Secrets to Exceptional Travel Service
    Trustpilot Reviews 85
  2. Discover Why Tourists Love Explore Inca's Peru Adventures
    Trustpilot Reviews 96
  3. Insightful Tripadvisor Feedback Analysis Report
    Trustpilot Reviews 75
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for The Lodging Company  based on online reviews collected from Trustpilot. The analysis helps Hospitality Managers, Customer Service Executives, Marketing Professionals, Business Analysts, Travel Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.