Mixed Reviews for Tapjoy: Appreciation for Support, Frustration with Rewards and Customer Service
  • 71 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Explore Tapjoy's Customer Feedback: An In-depth Analysis

Mixed Reviews for Tapjoy: Appreciation for Support, Frustration with Rewards and Customer Service

Tapjoy has received mixed reviews on Trustpilot. Customers appreciate the quick and polite support provided, especially in resolving issues related to rewards. However, there are concerns about delays in receiving rewards, inconsistent responses, and challenges with offer completion. Despite some positive experiences, there is a notable frustration with the customer service process, including dealing with multiple representatives for the same issue.

Best for
  • Product Managers
  • Customer Service Executives
  • Marketing Analysts
  • App Developers
  • User Experience Designers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
26 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Download
Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Amazing support

    If there is a problem, Tapjoy has amazing support that is very fast, polite and they resolve the issue quickly.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 26, 2024
  • They are very nice and fast at helping…

    They are very nice and fast at helping with issues going on in the app.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 25, 2024
  • Many offers suddenly fail and do not…

    Many offers suddenly fail and do not reward even after you have done them, and support is completely unreliable. Continues to send you in an endless loop and waste your time. You would be better off talking to a brick wall to solve your problems

    Sentiment
    • Negative
    Content
    • Reward Issue Resolution
    Apr 25, 2024
  • They have been excellent with managing…

    They have been excellent with managing my time, letting me know from time to time to keep you up to date and that calms the client down. Thank you very much for your services Armando.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 24, 2024
  • Got my prize once i contacted Tapjoy…

    Got my prize once i contacted Tapjoy and they were able to give me my free gift within 14 hours!

    Sentiment
    • Positive
    Content
    • Reward Issue Resolution
    Apr 24, 2024
  • Easy game altering purchase

    Easy game altering purchaseRewarding a little slow but worth it if you get the points

    Sentiment
    • Positive
    Content
    • Speed and Efficiency
    Apr 24, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
78 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
26 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Explore In-Depth Customer Feedback Analysis for Citizens Insurance
    Trustpilot Reviews 78
  2. Unveil Myzone's Customer Service Insights
    Trustpilot Reviews 71
  3. In-Depth SafetyWing Customer Feedback Analysis Report
    Trustpilot Reviews 97
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Tapjoy  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Executives, Marketing Analysts, App Developers, User Experience Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.