SafetyWing Customer Reviews Analysis
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In-Depth SafetyWing Customer Feedback Analysis Report

SafetyWing Customer Reviews Analysis

SafetyWing has received mixed reviews from customers, with some praising their straightforward process and team's friendliness, while others expressed frustration with claim delays, lack of coverage clarity, and unprofessional behavior in evaluating claims. Issues mentioned include difficulties in communication, changing reasons for claim denials, misleading add-ons, and slow processing times. Some customers had positive experiences with claim approvals, while others faced challenges with claims being rejected due to pre-existing conditions or low claim amounts. Overall, there is a range of experiences shared by customers regarding SafetyWing's insurance services.

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  • Insurance Professionals
  • Product Managers
  • Customer Experience Specialists
  • Marketing Analysts
  • Risk Management Consultants

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Son el mejor seguro que he tenido

    Son un excelente seguro, el mejor que he tenido! atienden de inmediato a tus dudas.

    Sentiment
    • Positive
    Content
    • None
    Apr 23, 2024
  • Best Help While Traveling!

    One adult can have up to two 10 year old kids or younger on the plan. This makes it great for families! Since I have a 3 year old, this is perfect for me!

    Sentiment
    • Positive
    Content
    • None
    Apr 22, 2024
  • Never hire them in your life.

    Never hire them in your life.Easy onboarding and easy to pay, but when you need them to pay you back or cancel their product it's super painful and hard.Don't make the same mistake I did and find another company.

    Sentiment
    • Negative
    Content
    • None
    Apr 12, 2024
  • It is becoming easier to make a claim

    It is becoming easier to make a claim. They are always in constant improvement and the support team is ready to help. It's great.

    Sentiment
    • Positive
    Content
    • None
    Apr 11, 2024
  • We love Safety Wing

    I travel basically year-round and it really feels good to know that I'm covered if/when things go wrong.It was incredibly easy to sign up, to claim and to keep assured from this amazing company.

    Sentiment
    • Positive
    Content
    • None
    Mar 28, 2024
  • Highly Recommended

    Simple. Reliable. Efficient. Responsive. Been with them for 2 years now. I just love the no fuss experience. I added just my daughter for a new subscription policy. They gifted me $20 voucher

    Sentiment
    • Positive
    Content
    • None
    Mar 05, 2024
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Sentiment Analysis (of 30 reviews)
-24 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for SafetyWing  based on online reviews collected from Trustpilot. The analysis helps Insurance Professionals, Product Managers, Customer Experience Specialists, Marketing Analysts, Risk Management Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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