SafetyWing Customer Reviews Analysis
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    • Customer Experience Specialists
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SafetyWing Customer Reviews Analysis

In-Depth SafetyWing Customer Feedback Analysis Report

SafetyWing has received mixed reviews from customers, with some praising their straightforward process and team's friendliness, while others expressed frustration with claim delays, lack of coverage clarity, and unprofessional behavior in evaluating claims. Issues mentioned include difficulties in communication, changing reasons for claim denials, misleading add-ons, and slow processing times. Some customers had positive experiences with claim approvals, while others faced challenges with claims being rejected due to pre-existing conditions or low claim amounts. Overall, there is a range of experiences shared by customers regarding SafetyWing's insurance services.

Source: Trustpilot Reviews of SafetyWing 

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Customer Feedback Analysis of SafetyWing 

Explore an in-depth analysis of SafetyWing customer reviews. Discover insights on service satisfaction and areas for improvement.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Son el mejor seguro que he tenido

    Son un excelente seguro, el mejor que he tenido! atienden de inmediato a tus dudas.

    Sentiment
    • Positive
    Content
    • None
    Apr 23, 2024
  • Best Help While Traveling!

    One adult can have up to two 10 year old kids or younger on the plan. This makes it great for families! Since I have a 3 year old, this is perfect for me!

    Sentiment
    • Positive
    Content
    • None
    Apr 22, 2024
  • Never hire them in your life.

    Never hire them in your life.Easy onboarding and easy to pay, but when you need them to pay you back or cancel their product it's super painful and hard.Don't make the same mistake I did and find another company.

    Sentiment
    • Negative
    Content
    • None
    Apr 12, 2024
  • It is becoming easier to make a claim

    It is becoming easier to make a claim. They are always in constant improvement and the support team is ready to help. It's great.

    Sentiment
    • Positive
    Content
    • None
    Apr 11, 2024
  • We love Safety Wing

    I travel basically year-round and it really feels good to know that I'm covered if/when things go wrong.It was incredibly easy to sign up, to claim and to keep assured from this amazing company.

    Sentiment
    • Positive
    Content
    • None
    Mar 28, 2024
  • Highly Recommended

    Simple. Reliable. Efficient. Responsive. Been with them for 2 years now. I just love the no fuss experience. I added just my daughter for a new subscription policy. They gifted me $20 voucher

    Sentiment
    • Positive
    Content
    • None
    Mar 05, 2024
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Sentiment Analysis (limited preview)
-24 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for SafetyWing  based on online reviews collected from Trustpilot. The analysis helps Insurance Professionals, Product Managers, Customer Experience Specialists, Marketing Analysts, Risk Management Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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