Mixed Customer Experiences with Alltricks
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Explore Alltricks Customer Feedback Insights

Mixed Customer Experiences with Alltricks

Customers are experiencing issues with wrong shipments, lack of refunds, and poor customer service. Some customers have received the wrong products and are struggling to get in touch with the support team. There are also complaints about delayed deliveries and unresponsiveness from Alltricks. However, there are a few positive reviews mentioning fast delivery and good prices.

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  • Retail Operations Managers

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • 1e ervaring prima

    Voor de 1e keer bij Alltricks iets besteld. De opvolging was GOED. Nog dezelfde dag in behandeling genomen, 2 dagen later spullen ontvangen.

    Sentiment
    • Positive
    Content
    • Ordering Process
    Nov 03, 2023
  • Alltricks super in sportartikelen

    Directe info over bestelling en de reisweg.Stipte en vlugge levering.Zorgvuldig verpakt.Zeer belangrijk aftekenen bij ontvangst, zo zijn beidenzeker van de levering.

    Sentiment
    • Positive
    Content
    • Delivery
    Nov 03, 2023
  • Snelle en correcte behandeling van mijn…

    Snelle en correcte behandeling van mijn bestelling, top!!!

    Sentiment
    • Positive
    Content
    • Customer Service
    Oct 10, 2023
  • Ik kocht een helm van Giro

    Ik kocht een helm van Giro, betaalde in vertrouwen maar kreeg de helm nooit opgestuurd. Niemand bereikbaar uiteraard. Oplichters zijn het

    Sentiment
    • Negative
    Content
    • Customer Service
    Sep 24, 2023
  • Rugzak besteld en retour gestuurd met…

    Rugzak besteld en retour gestuurd met de bijgeleverde sticker. Geen refund ontvangen contract gemaakt via website geen respons. Dus €50,00 foetsie

    Sentiment
    • Negative
    Content
    • Refund
    Sep 15, 2023
  • Professionele website

    Goede aanbiedingen. Groot assortiment aan fietsen en onderdelen met lage prijzen en snelle levering. De helpdesk is traag maar zijn mij goed behulpzaam geweest.

    Sentiment
    • Positive
    Content
    • Price
    Aug 24, 2023
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Sentiment Analysis (of 30 reviews)
-13 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Alltricks  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Market Analysts, E-commerce Strategists, Product Managers, Retail Operations Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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