Explore PerfectlensWorld Customer Feedback Insights

I loved it my lens got lost somewhere and they didn't hesitate to resend me a new pair very good customer service....earn a custom for life

Shipping was fast, price was great. Unfortunately both boxes of contact lenses I received are expired so I'm not sure if it's even safe for me to wear them. I really appreciate being able to buy contacts without a current RX but unfortunately I would not recommend Perfect Lens world.

Exactly what I asked for in the time frame quoted. No script validation needed. There motto stands true. My script has not changed since my last, i know my eyes, and the ability to avoid financial cost of going to optometrist makes it so one can take that cost and apply to getting the actual eye wear needed.

perfectlensworld is at the top of the list for best priced contact lenses with all the good brands. The delivery wait time wasn't too long either.

Representative told me that the Non- multifocal contacts were same as Multifocal so wrong contacts were ordered. Found out from eye Dr that was incorrect, I called after order and before shipped. I was told I could not do Return To Sender as I would need tracking number if I wanted a refund. Took to post office and they said to do RTS, I told them Perfect Lens World said I couldn't because I had to have tracking #. Also Representative at PLW told me I had to use different address that what it wS sent from. The only thing different was the company name. Long and short of it, I was given false info. from beginning of ordering and then had to Pau $43.00 to return to Canada and my refund is $104. So I'm only getting 1/2 my refund back. Poor customer service from Reps. who gave me bad info...I will NEVER uses this service/company again. Received better service and deal from1-800-Contacts!

Great website, wonderful product (Acuvue Define), excellent packaging & shipping, fast delivery.