FieldAware Mobile App: Mixed Reviews Highlighting Synchronization Issues and Glitches
Exclusive FieldAware Mobile App Customer Feedback Analysis
FieldAware Mobile receives mixed reviews, with users praising its customer support and features like time tracking while criticizing synchronization issues, glitches, and lack of certain functionalities. Some users highlight positive experiences with the app, especially in conjunction with Netsuite. However, there are recurring complaints about frequent updates, reliability issues, and cumbersome interfaces. Overall, the app's effectiveness seems to vary among different users and businesses.
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App is always having problems syncing tickets and have lost data entry cause of it. Have deleted and re installed to try to fix issues and it still operates like garbage.
Sentiment
Negative
Content
Reliability and Data Loss
Apr 06, 2023
Don’t waste the money on this software
Completely unreliable software. Constantly wiping out field tickets. Forcing revisits to ultimately do the job twice or more.
Sentiment
Negative
Content
Reliability and Data Loss
Jun 20, 2018
NAB
Nothing but problems and glitches. Constantly having to update or re install the app I’ve been sent to old jobs that were already completed.
Sentiment
Negative
Content
Software Performance and Updates
Apr 02, 2018
Can NOT sync
The recent updates ruined this app. After updating to iOS 10 the synchronization fails. I have to reinstall the app to make it work then it will fail again after a few hours or sometimes after a day. Please fix this since I need this for work.
Sentiment
Negative
Content
App Synchronization Issues
Sep 30, 2016
Start and complete at bottom of screen
The bottom screen is still partially cutoff when you start, pause and complete option pops ups
Sentiment
None
Content
User Interface Usability
Sep 09, 2016
Need to fix glitches
Good app but needs work. I give the company 5 stars for effort 3 stars for app thou too many glitches
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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