FieldAware Mobile App: Mixed Reviews Highlighting Synchronization Issues and Glitches
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Exclusive FieldAware Mobile App Customer Feedback Analysis

FieldAware Mobile App: Mixed Reviews Highlighting Synchronization Issues and Glitches

FieldAware Mobile receives mixed reviews, with users praising its customer support and features like time tracking while criticizing synchronization issues, glitches, and lack of certain functionalities. Some users highlight positive experiences with the app, especially in conjunction with Netsuite. However, there are recurring complaints about frequent updates, reliability issues, and cumbersome interfaces. Overall, the app's effectiveness seems to vary among different users and businesses.

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Extremely inconsistent

    App is always having problems syncing tickets and have lost data entry cause of it. Have deleted and re installed to try to fix issues and it still operates like garbage.

    Sentiment
    • Negative
    Content
    • Reliability and Data Loss
    Apr 06, 2023
  • Don’t waste the money on this software

    Completely unreliable software. Constantly wiping out field tickets. Forcing revisits to ultimately do the job twice or more.

    Sentiment
    • Negative
    Content
    • Reliability and Data Loss
    Jun 20, 2018
  • NAB

    Nothing but problems and glitches. Constantly having to update or re install the app I’ve been sent to old jobs that were already completed.

    Sentiment
    • Negative
    Content
    • Software Performance and Updates
    Apr 02, 2018
  • Can NOT sync

    The recent updates ruined this app. After updating to iOS 10 the synchronization fails. I have to reinstall the app to make it work then it will fail again after a few hours or sometimes after a day. Please fix this since I need this for work.

    Sentiment
    • Negative
    Content
    • App Synchronization Issues
    Sep 30, 2016
  • Start and complete at bottom of screen

    The bottom screen is still partially cutoff when you start, pause and complete option pops ups

    Sentiment
    • None
    Content
    • User Interface Usability
    Sep 09, 2016
  • Need to fix glitches

    Good app but needs work. I give the company 5 stars for effort 3 stars for app thou too many glitches

    Sentiment
    • None
    Content
    • Overall Satisfaction and Benefits
    Dec 21, 2012
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Sentiment Analysis (of 30 reviews)
-15 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for FieldAware Mobile based on online reviews collected from App Store. The analysis helps Product Managers, Software Developers, Customer Support Managers, Business Analysts, Operations Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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