Exclusive Insights: Hours Keeper User Feedback Analysis
The app 'Hours Keeper: Time Tracker' receives mixed reviews. Users appreciate its time tracking capabilities, ease of use, and ability to create invoices. However, issues with customer support, data loss, intrusive ads, and lack of functionality in the Pro version raise concerns. Some users struggle with lost data, sign-in problems, and difficulties sending emails. Suggestions for improvement include a dark theme, customizable client colors, and clearer invoice categories. Overall, users value the app for tracking hours and pay, but improvements in customer support and functionality are crucial for enhancing user experience.
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I would love a dark theme and maybe the ability to use different colors for different client names…
Sentiment
Positive
Content
User Interface
Mar 15, 2024
Just started
I just started using this app as a trial run as a test with hypothetical scenarios before I launch into my group. I am currently using a different app that is difficult to use. I will update this in a week. Thanks
Sentiment
Positive
Content
App Performance
Feb 07, 2024
Great App for Multiple Clients
I love using this app because it keeps track of all my time with different clients and I can describe what job was done. Also I love how I can invoice off the app and that saves me a lot of time! I just noticed how I can see how much I’ve billed out monthly!
Sentiment
Positive
Content
Invoice Features
Feb 01, 2024
Latest update is a flop
I loved this app and recommend it to every self employed person I met. With the new update everything takes way more clicks. The app opens to a page that I can't even figure out what it is. It takes longer to do everything and is just not as intuitive. Please listen to your users and rethink this latest update. Not to mention I payed for the add free version and apparently they decided to take away that option and now I have the free one again.When clocking out please show what day/ time I cloc...
Sentiment
Negative
Content
App Updates
Jan 10, 2024
Works well
Some things could be a little more descriptive when taking hours and inputting them onto the invoice, I wish my notes were displayed with the amounts and everything so I could see what it was
Sentiment
Positive
Content
Invoice Features
Dec 11, 2023
Not user friendly
I’m very disappointed in the new advertisements on the free version. Also I was hoping for clearer categories for making and setting a invoice
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This page displays purchase options and a preview of the customer feedback analysis report for Hours Keeper: Time Tracker based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, UX/UI Designers, Customer Support Managers, Marketing Specialists to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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