Mixed Reviews for ToDoist: Is It Worth the Price?
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Mixed Reviews for ToDoist: Is It Worth the Price?

Unveil ToDoist App Insights - Drive Your Productivity Forward

ToDoist, a task-management app, has received mixed reviews from users. While some praise its flexibility, natural language processing, and ease of use, others have criticized its buggy updates and lack of customer support. Some users also find it expensive for what it offers. Despite these drawbacks, many users still consider it the best to-do list app and a game-changer for productivity.

Source: App Store Reviews of ‎Todoist: To-Do List & Tasks

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Customer Feedback Analysis of ‎Todoist: To-Do List & Tasks

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • The best

    I love trying new productivity apps and rarely write revies, but I have to give this 5 stars. Just try it because it is great.

    Sentiment
    • Positive
    Content
    • Ease of Use and User Experience
    Mar 21, 2023
  • Cannot login

    TypeError: Cannot read properties of null (reading 'email')
    Event ID: 9ff078fe070d461186800a5ccca8ea7d

    Sentiment
    • Negative
    Content
    • Bugs and Technical Issues
    Jan 13, 2023
  • Tried to upgrade?

    Upgrade doesn't seem to work. Refreshed twice.
    upgrade should ideally be easier.

    Sentiment
    • Positive
    Content
    • Bugs and Technical Issues
    Dec 26, 2022
  • Excellent Tool!

    It's easy to use, helps keep me organized and paper-free! <3

    Sentiment
    • Positive
    Content
    • Ease of Use and User Experience
    Nov 26, 2022
  • Was good, now unreliable

    Todoist used to be good, even if it lacked functionality. With more functionality added the support has not scaled. Currently it's plagued with server syncing issues (making it impossible to use across desktop/mobile/browser). Backups are not showing. Tasks are being lost. Configuration errors are causing people to resubscribe to the app (at additional cost). There's been plenty of issues with timezone support mixed with calendar integration.

    It goes from bad to worse... Customer service is asleep at the wheel, and does not respond to issues in a timely way (have waited over 3 days for any response - and only got one after I started to chase heavily). They apologise for not getting back to you, and provide solutions that are not real (article on FAQ site that is only remotely tied to the problem).

    It's highly ironic that they talk about the zen of productivity. It really pains me to give it such a low score (and really wish I could go lower) because it used to be good.

    Sentiment
    • Negative
    Content
    • Bugs and Technical Issues
    Oct 04, 2022
  • Getting buggier

    This might be the buggiest app I actually pay for. And somehow each release has more bugs.

    Sentiment
    • Negative
    Content
    • Bugs and Technical Issues
    Feb 23, 2022
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Sentiment Analysis (limited preview)
30 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Todoist: To-Do List & Tasks based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Customer Support Managers, Software Developers, Digital Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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