Mixed Feedback: Bugs, Missing Features, and Synchronization Woes in Slack Reviews
Unlock Insights: Slack User Feedback Analysis Report
The reviews for Slack indicate a mix of positive and negative feedback. Users appreciate its user interface and functionality, with some calling it a 'life saver.' However, issues such as bugs, lack of certain features like read receipts and Turkish language support, and synchronization problems across devices are common complaints. Users also express frustration with recent updates that have led to UI changes and slower text input. Overall, there is a call for bug fixes, improved features, and better synchronization across platforms to enhance user experience.
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I have been using slack for almost 8 years but it keeps getting worse for user experience on mobile phone. First of all why did the online or offline dot in a chat was closed? I need to go back from screen and chech if my colleague is online or offline. Secondly, I want to draw lines, no texts, just lines on a picture I want to send. It is not that hard feature, it is really handy and as a user I asked that feature 2 times from email. We are developing apps also, so I need to draw some mistake ...
Sentiment
Negative
Content
Feature Request
Mar 13, 2024
DNS server not available
App not working on both my laptop and iPhone . If I use the browser it will say the server not found . You need to do better Slack, you are not the only ones providing these kind of services. I will give you a rating of negative one .
Sentiment
Negative
Content
Performance Issue
Feb 08, 2024
Türkiye’de çok kullanılmasına rağmen dil desteği verilmiyor
Aramızda para toplayalım Türkçe dil paketi alalım :)
Sentiment
Negative
Content
Language Support
Jan 17, 2024
Notification sound
It would be great if we could load and change notification sounds from the device.
Sentiment
Positive
Content
Feature Request
Dec 14, 2023
New Version is just BAD
You had to change everything with the new version so that we can’t use it easily, right? I hope my company uses some other messaging app soon
Sentiment
Negative
Content
User Interface
Dec 01, 2023
Desktop sync is not working properly
When I have a notification I open it and the notification still shows on desktop or phone. There is some sync problems occur I suppose, old version was more stable.
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What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Slack based on online reviews collected from App Store. The analysis helps Product Managers, Customer Support Managers, UX/UI Designers, Software Developers, Marketing Professionals to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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