Mixed Feedback: Bugs, Missing Features, and Synchronization Woes in Slack Reviews
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Mixed Feedback: Bugs, Missing Features, and Synchronization Woes in Slack Reviews

Unlock Insights: Slack User Feedback Analysis Report

The reviews for Slack indicate a mix of positive and negative feedback. Users appreciate its user interface and functionality, with some calling it a 'life saver.' However, issues such as bugs, lack of certain features like read receipts and Turkish language support, and synchronization problems across devices are common complaints. Users also express frustration with recent updates that have led to UI changes and slower text input. Overall, there is a call for bug fixes, improved features, and better synchronization across platforms to enhance user experience.

Source: App Store Reviews of Slack

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Customer Feedback Analysis of Slack

In-depth analysis of Slack user reviews highlighting bugs, missing features, and sync issues to improve user experience.

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Custom Date - Dec 26, 2024
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  • Getting worser

    I have been using slack for almost 8 years but it keeps getting worse for user experience on mobile phone. First of all why did the online or offline dot in a chat was closed? I need to go back from screen and chech if my colleague is online or offline. Secondly, I want to draw lines, no texts, just lines on a picture I want to send. It is not that hard feature, it is really handy and as a user I asked that feature 2 times from email. We are developing apps also, so I need to draw some mistake parts of a screen and send to my developers easily. I am afraid of some parts maybe got worse in the future. One star is to get attention from you guys. The platform is 4 star beside from these.

    Sentiment
    • Negative
    Content
    • Feature Request
    Mar 13, 2024
  • DNS server not available

    App not working on both my laptop and iPhone . If I use the browser it will say the server not found . You need to do better Slack, you are not the only ones providing these kind of services. I will give you a rating of negative one .

    Sentiment
    • Negative
    Content
    • Performance Issue
    Feb 08, 2024
  • Türkiye’de çok kullanılmasına rağmen dil desteği verilmiyor

    AramĹzda para toplayalĹm Tßrkçe dil paketi alalĹm :)

    Sentiment
    • Negative
    Content
    • Language Support
    Jan 17, 2024
  • Notification sound

    It would be great if we could load and change notification sounds from the device.

    Sentiment
    • Positive
    Content
    • Feature Request
    Dec 14, 2023
  • New Version is just BAD

    You had to change everything with the new version so that we can’t use it easily, right? I hope my company uses some other messaging app soon

    Sentiment
    • Negative
    Content
    • User Interface
    Dec 01, 2023
  • Desktop sync is not working properly

    When I have a notification I open it and the notification still shows on desktop or phone. There is some sync problems occur I suppose, old version was more stable.

    Sentiment
    • Negative
    Content
    • Notification Sync Issue
    Nov 20, 2023
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-10 Net Promoter
Score
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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