Exceptional Customer Service and Personalized Assistance at Art Storefronts - Review Summary
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Exceptional Customer Service and Personalized Assistance at Art Storefronts - Review Summary

Art Storefronts receives high praise for their exceptional customer service, with reviewers highlighting the quick and helpful responses from the team. Customers appreciate the personalized assistance in building their art businesses and navigating the technical aspects of the platform. Positive feedback also emphasizes the dedication of staff members like Shelby, Candy, and Ronel in providing detailed guidance. Despite a few mentions of issues like lack of sales, overall satisfaction with the support received shines through in the reviews.

Best for
  • Art Gallery Managers
  • Online Art Retailers
  • Digital Marketing Specialists for Art Platforms
  • Art Entrepreneurs
  • Customer Experience Managers in the Art Industry

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Custom Date - Oct 15, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I love being able to “chat” through my…

    I love being able to “chat” through my questions when creating a new website feature like my gift shop!

    Sentiment
    • Positive
    Content
    • Ease of Communication
    Apr 18, 2024
  • An Awesome Employee

    There are a lot of good employees at ArtStoreFronts.com. But I have to single out one in particular, and that would be Ms. Shelby K. When I've asked her questions, she has always given me well-explained and thorough answers in a timely manner. Good job Shelby! P.S. This form I'm submitting wants the "Date of experience". That's a good one - Shelby has helped me out so many different times I'd probably have to put down about 20 different days.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 13, 2024
  • Working with your customer service team…

    Working with your customer service team to get my website perfect is a great experience. In under half an hour, we really got a lot done. I worked with Peter today. He has a good eye for detail and caught many mistakes before I hit save! Congrats on hiring such quality pros to help a newbie like me!

    Sentiment
    • Positive
    Content
    • Professionalism in Service
    Apr 13, 2024
  • Great Customer Service

    My question was understood and answered with specific examples and on a timely basis. As always, Art Storefronts customer service was great!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 12, 2024
  • When was the last time you contacted a…

    When was the last time you contacted a service provider because you had a serious problem...they 1) had 2 seperate people contact you within hours; 2) one of them contacted you LIVE and a) went onto your platform and fixed your problem in minutes b) spent 1/2 giving you free consulting to improve your platform c) sent you a 4 page document summarizing the conversation. YEAH. And how many of you can say this is NOT THE FIRST TIME you got this level of support. As a small business owner, as someone who works 60+ hours doing ALL OF IT on my own...you cannot imagine how this feels. Ummm...let me correct that. If you have been a member of Artstorefronts...you LIVE THE DREAM. Hey. I still need to create good art and show up for my life....but it is worth EVERY PENNY to me to have this kind of support on the technical / marketing end of things. These guys work SO HARD and I have grown to love and respect them over the 8 years or so that I have a) watched them, b) slowly bought in, and c) slowly started to do what I am supposed to do. Am I a fabulously weathly famous artist? Am I selling buckets and buckets of art? No, not yet. But my goodness...It is CHAMPAGNE and CAVIER for the team on the day I get there. Why do I do it then? Because I have vision and a dream and I have believed from day 1 (8 years ago) that this was the platform that could do the thing I saw happening from the mechanics side of things. I do have other platforms / mentorships for other parts of the artist adventure that are equally important...but as far as the mechanics go...I will remain a member as long as they are in business. Thanks to ASF Team for all the pain and not quitting. In it together...

    Sentiment
    • Positive
    Content
    • Community Engagement
    Apr 12, 2024
  • efficient help with website

    I contacted Jelena about a problem with my website, and she noticed another issue that had the wrong page opening first. She corrected both problems efficiently.

    Sentiment
    • Positive
    Content
    • Website Improvement Support
    Apr 12, 2024
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Sentiment Analysis (of 30 reviews)
96 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Art Storefronts  based on online reviews collected from Trustpilot. The analysis helps Art Gallery Managers, Online Art Retailers, Digital Marketing Specialists for Art Platforms, Art Entrepreneurs, Customer Experience Managers in the Art Industry to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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