Efficient & Professional: Quicken Loans Customer Reviews Summary
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Quicken Loans Customer Insight Report: A Must-Have

Efficient & Professional: Quicken Loans Customer Reviews Summary

Quicken Loans, also known as Rocket Mortgage, is praised for its efficiency, professionalism, excellent customer service, and knowledgeable loan agents. Customers appreciate the quick and easy loan process, clear communication, and helpful guidance provided throughout. The company's representatives are described as patient, approachable, and quick to respond to inquiries, making the overall experience positive and stress-free.

Best for
  • Mortgage Brokers
  • Financial Analysts
  • Customer Experience Managers
  • Real Estate Agents
  • Marketing Professionals

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Excellent service

    Excellent service, follow-up, guidance through various options and process. Thank you!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 20, 2024
  • So far the process has been smooth

    So far the process has been smooth, the expectations have been set, and the team has been good to work with.

    Sentiment
    • Positive
    Content
    • Efficiency and Guidance
    Apr 17, 2024
  • Efficient

    Efficient, comprehensive process with great associates!!!! Thank You

    Sentiment
    • Positive
    Content
    • Efficiency and Guidance
    Apr 13, 2024
  • My banker

    My banker, Abby was professional and made the process easy and stress free.

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Apr 12, 2024
  • While surfing the web looking for mortgage rates, Jacob from Rocket called to offer assistance. He was fantastic, answering all my questions. Patiently leading me through the process to apply for a m

    While surfing the web, looking for mortgage rate comparisons

    Sentiment
    • Positive
    Content
    • Loan Application Process
    Apr 05, 2024
  • Great experience.

    Rod did a great job. Rate was fair. And the experience was exceptional.

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Apr 05, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
100 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Quicken Loans  based on online reviews collected from Trustpilot. The analysis helps Mortgage Brokers, Financial Analysts, Customer Experience Managers, Real Estate Agents, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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