Critical Feedback on ebebek App Service
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ebebek App Review Analysis: Enhance Your Customer Experience

Critical Feedback on ebebek App Service

The app experiences technical issues, delayed order processing, and poor customer service. Customers complain about missing items, slow delivery, and unresponsive support. Many encounter problems with payments, account access, and app functionality. Overall, there are dissatisfaction and frustration with the service quality and reliability of ebebek.

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  • Customer Service Executives
  • Product Managers
  • UX/UI Designers
  • E-commerce Strategists

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Rezalet

    19.02.2024 de sipariş verdim 7 gün içinde kargo yazıyordu 10 gün sonra verildi. Ayın 4 ü teslim edildi. Hem kirli hem kusurlu geldi. O kadar bekle böyle ürün gelsin. Değişim için de uygulamadan işlem yapılıyor ama gelin görün ki uygulama güncel değil. Böyle saçma rezalet ötesi bir şey.

    Sentiment
    • Negative
    Content
    • Delivery Issues
    Mar 04, 2024
  • İstek

    Değişim ve iadele de bolu 14 de ki mağaza yardımcı olmuyor. Bununla ilgili mağazaya uyarı yapılmasını istiyorum.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 03, 2024
  • Sipariş teslim edilmedi

    18 Şubatta sipariş verdim
    Uygulama 8 gün teslim bilgisi vermişti

    2 Mart oldu hala ürün teslim edilmedi
    Mağdur olduk
    Uygulamayı da siliyorum
    Herkese de bu rezalet durumu her platformda anlatacağım e bebek uygulaması tam bir fiyasko

    Sentiment
    • Negative
    Content
    • Delivery Issues
    Mar 02, 2024
  • Ödeme yapılamıyor

    Uygulamada sipariş veremiyoruz. Ödeme kısmında banka dan gelecek olan şifre girilecek kısım hiç bir şekilde açılmıyor bu yüzden alışveriş yapamıyorum.

    Sentiment
    • Negative
    Content
    • Technical Difficulties
    Mar 01, 2024
  • Rezalet, dolandırıcı

    Hem uygulama bozuk, websitesinden sipariş verdik 1 ay oldu daha kargoya vermediler. İndirim zamanlarından önce ürünlere zam yapıp sonra indirim yapmış gibi gösterip insanları kandırıyorlar. Asla önermem

    Sentiment
    • Negative
    Content
    • Ordering Experience
    Feb 26, 2024
  • E bebek

    İndirimler için tşk ederiz 😊 böyle güzel indirimler her zaman yapılsın 😊

    Sentiment
    • Positive
    Content
    • Product Availability
    Feb 25, 2024
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Sentiment Analysis (of 30 reviews)
-50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ebebek based on online reviews collected from App Store. The analysis helps Retail Managers, Customer Service Executives, Product Managers, UX/UI Designers, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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