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This report is based on publicly available user reviews and generated for research purposes only. It does not include copyrighted content and is not affiliated with or endorsed by any brand, business, or platform mentioned.
  • 85 users bookmarked
  • Who is this report for?
    • Product Managers
    • Customer Service Executives
    • E-commerce Strategists
    • UX/UI Designers
    • Retail Analysts
Executive Summary of User Reviews for FARFETCH App

Unlock Insights with FARFETCH Customer Feedback Analysis

The reviews for the FARFETCH app reveal significant user dissatisfaction, primarily due to technical issues and poor customer service. Many users report persistent errors when trying to access the app, with messages indicating unexpected errors. Additionally, customers express frustration over delayed refunds and unresolved complaints regarding missing items in their orders. Despite some positive comments about the app's product selection and secure payment options, the overwhelming sentiment is negative. Users highlight that the app fails to function correctly and lacks responsive customer support, leading to a loss of trust and repeated calls for improvement. The need for a reliable and efficient platform is evident among the reviews, and many users recommend seeking alternatives due to their experiences.

Source: App Store Reviews of FARFETCH - Shop Luxury Fashion

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Customer Feedback Analysis of FARFETCH - Shop Luxury Fashion

In-depth analysis of FARFETCH app reviews uncovering key customer feedback trends. Ideal for improving user experience.

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Custom Date - Dec 07, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Uygulamaye girilmiyor

    Uygulamaya girilmiyor, güncelleme ne zaman gelir

    Sentiment
    • Negative
    Content
    • App Functionality Problems
    Mar 12, 2025
  • Açılmıyor

    Sürekli eror veriyor ve uygulama asla açılmıyor neden ?

    Sentiment
    • Positive
    Content
    • App Functionality Problems
    Mar 09, 2025
  • App Not Work

    App not open give error message

    Sentiment
    • Negative
    Content
    • App Functionality Problems
    Feb 23, 2025
  • The Top

    One of the top app for all luxury brands

    Sentiment
    • Positive
    Content
    • User Experience
    Nov 27, 2024
  • Türkçe niye yok !

    Türkçe niye yok !

    Sentiment
    • None
    Content
    • User Experience
    Aug 11, 2024
  • Yok

    Gözlük çerçevesi baktım ne fiyatı ne adresi hiç bir şey yok

    Sentiment
    • Negative
    Content
    • Product Availability
    Mar 13, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-47 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for FARFETCH - Shop Luxury Fashion based on online reviews collected from App Store. The analysis helps Product Managers, Customer Service Executives, E-commerce Strategists, UX/UI Designers, Retail Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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