Customer Insights on Amazon Shopping App: A Mixed Bag of Reviews
  • 79 users bookmarked
  • Who is this report for?
    • E-commerce Managers
    • Product Managers
    • Customer Service Directors
    • Marketing Analysts
    • UX/UI Designers
Customer Insights on Amazon Shopping App: A Mixed Bag of Reviews

Unlock Insights with Our Amazon App Feedback Analysis

The user reviews of the Amazon shopping app highlight a mixed experience among customers. Positive feedback focuses on the app's user-friendly interface, efficient order processing, and competitive pricing, making it a preferred platform for online shopping. However, numerous complaints criticize the customer service, particularly regarding issues with refunds, product availability, and account management. Users expressed frustration over the lack of essential features like filtering gift card options and an adequate sorting mechanism for products. Additionally, concerns about unanticipated charges for Prime membership and inadequate handling of returns were prevalent. Overall, while Amazon is recognized for its product range and pricing, significant improvements in service quality and app functionality are necessary to enhance user satisfaction.

Source: App Store Reviews of Amazon - Shopping made easy

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
41 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Amazon - Shopping made easy

Dive into our Amazon App feedback analysis for insights on user experience, service quality, and more.

Export
Custom Date - Mar 05, 2025
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Karışık

    Çok yorucu herşey gizli bir yerde yoruldum

    Sentiment
    • Negative
    Content
    • User Experience
    Feb 22, 2025
  • Süper

    Benim için en iyi e-ticaret platformu.

    Sentiment
    • Positive
    Content
    • Product Availability
    Feb 17, 2025
  • Güzel ama bana tertemiz kitaplar gönderin lütfen

    Temiz kitap gönderin lütfen

    Sentiment
    • Positive
    Content
    • Quality of Products
    Feb 05, 2025
  • Para

    Geri iade yaptım 1,5 aydır para iadesi yok

    Sentiment
    • Negative
    Content
    • Customer Service
    Feb 04, 2025
  • Alışveriş keyfi

    Amazon la alışveriş çok rahat, hiç stres yok, keyifli , güvenli

    Sentiment
    • Positive
    Content
    • User Experience
    Jan 30, 2025
  • Boykot

    Boykotlu olduğu için programı kaldırdım.

    Sentiment
    • Negative
    Content
    • User Experience
    Jan 26, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-27 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
Similar Reports

See the similar customer feedback reports based on reviews from App Store and many other platforms.

  1. Dive Into Etsy App Reviews: A Must-Read Analysis
    App Store Reviews 77
  2. Unlock Insights: Apple Store App User Feedback Analysis
    App Store Reviews 73
  3. Unlock Insights: 10.10 Brands Festival Customer Feedback Report
    App Store Reviews 82
How Kimola Works?
Book a Demo Create a Free Account!
Make the Most of Kimola

Find out how Kimola can improve your feedback analysis process.

Frequently Asked Questions
About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Amazon - Shopping made easy based on online reviews collected from App Store. The analysis helps E-commerce Managers, Product Managers, Customer Service Directors, Marketing Analysts, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.