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Customers express dissatisfaction with Orange's internet service

Customers express dissatisfaction with Orange's internet service

40 reviews between Oct 18, 2023 and Oct 25, 2023.

Customers express their dissatisfaction with Orange's internet service, citing long wait times, poor customer service, and lack of solutions for technical issues. Some customers have experienced delays in installation or repairs, while others have had inconsistent internet connectivity. The company's support and communication have been criticized, with customers reporting conflicting information and difficulty reaching the service team. Overall, customers advise others to avoid Orange and seek alternatives.

Orange 
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40 reviews between Oct 18, 2023 and Oct 25, 2023.

Oct 18, 2023 - Oct 25, 2023

Featured Content

  • Une honte orange en attente de mes…

    Une honte orange en attente de mes services internet depuis le 16/10 aucune solution apportée mis à part repoussé les appels de jours en jours ou de prendre à mes frais un technicien,je ne recommande pas du tout un service client incompétent !!!

    Sentiment
    • Negative
    Content
    • Technical Support
    Oct 25, 2023
  • Je suis outrée

    Jamais vu ça de ma vie Pas de wifi sans raison tout les jours ça vient et repart pendant des heures. La grosse blague. Pire expérience.Je suis furieuse.

    Sentiment
    • Negative
    Content
    • Internet Service
    Oct 25, 2023
  • Installation de la fibre prévue…

    Installation de la fibre prĂ©vue aujourd’hui 
 j’attends toujours et personne ne vient il est 16h45 et ce devait ĂȘtre avant 15h
 minable et Ă©nervant

    Sentiment
    • Negative
    Content
    • Fiber Installation
    Oct 25, 2023
  • Pour ne pas mettre zéro

    Pour ne pas mettre zéro. Orange m'a inscrit d'office à Chipstime, abonnement gratuit d'une semaine puis payant. Escroquerie et n'importe quoi.

    Sentiment
    • Negative
    Content
    • Billing Issues
    Oct 25, 2023
  • Irrespect pour les clients et inexistance d'un sevice client

    2 mois pour faire venir un technicien pour installer la fibre. Le jours du rdv le technicien a +d'une heure de retard. Un service client absolument inefficace et incompréhensif (m'a répété "vous avez raison. Je ne peux rien faire"). Je déconseille toute personne souhaitant avoir internet de souscrire chez orange.

    Sentiment
    • Negative
    Content
    • Internet Service
    Oct 24, 2023
  • Fibre orange

    Je viens a peine d'avoir la fibre mĂȘme pas un jour sans problĂšme!J'ai pris une livebox 5 et il est dĂ©jĂ  marquĂ© problĂšme de connexion, c'est n'importe quoi n'allez pas chez orange.

    Sentiment
    • Negative
    Content
    • Internet Service
    Oct 23, 2023
  • Demande de raccordement pour deux…

    Demande de raccordement pour deux maisons au mois de mai 2023 le 23 octobre 2023, j'en suis toujours au mĂȘme point, rien n'a bougĂ© et le service client n'est d'aucun secours. La seule rĂ©ponse: "effectivement ce n'est pas normal".

    Sentiment
    • Negative
    Content
    • Fiber Installation
    Oct 23, 2023
  • J’ai commander l’iphone 15 chez orange

    J’ai commander l’iphone 15 chez orange, mĂȘme pas 24h aprĂšs j’ai annulĂ©e la commande car je l’ai trouvĂ©e chez sfr moins cher. Orange m’avais dis que je serai remboursĂ© sous 14 jours, ça fais maintenant 1 mois 1demi et je ne suis toujours pas remboursĂ©.

    Sentiment
    • Negative
    Content
    • Cancellation and Refund
    Oct 23, 2023
  • Le service client a faire ressortir de…

    Le service client a faire ressortir de moi le pire.Je suis d habitude respectueuse,gentille parce que ces conseillers ont des jobs pourris là j étais a 2 doigts d étre insultante.5 conseillers différents 5 discours différents.gens qui ne comprennent rien .L incompétence de ce service client est abyssal un puits sans fonds de stupidité.N allez pas chez eux

    Sentiment
    • Negative
    Content
    • Customer Service
    Oct 20, 2023
  • A fuir

    trĂšs mauvaise expĂ©rience avec le service client Orange. les conseilliers ne sont pas cohĂ©rent l’un nous dit Ă  l’autre nous dit b. c’est du grand n’importe quoi

    Sentiment
    • Negative
    Content
    • Customer Service
    Oct 20, 2023
  • See All Reviews

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