Comcast Customer Service & Billing Woes: Frustration & Unreliability
  • 68 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock Insights: Comcast Customer Feedback Analysis

Comcast Customer Service & Billing Woes: Frustration & Unreliability

Comcast's poor customer service, billing issues, pricing problems, and communication failures are highlighted in the reviews. Customers express frustration over hidden fees, unreliable service, lack of transparency, and difficulties in canceling subscriptions. Many mention long wait times for support, rude representatives, and challenges in solving simple account-related tasks. Overall, the feedback reflects a pattern of dissatisfaction with Comcast's services, pricing structures, and handling of customer complaints.

Best for
  • Customer Service Managers
  • Marketing Analysts
  • Business Strategists
  • Product Managers
  • Telecommunications Consultants

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
29 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Custom Date - May 19, 2024
Featured Content
  • A Wall St. success Model

    Comcast is very possibly the Best money making entity Ever. Their sole goal is not to make money, they have that. It is to make MORE money, any way the can Period

    Sentiment
    • Negative
    Content
    • Price and Billing Disputes
    Apr 29, 2024
  • Worst customer service and fake advertising

    Customer service agent was very rude and trying to upsell. taking advantage of their market share and all their promotions are fake

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Apr 29, 2024
  • Waiting on the line for 40 min and…

    Waiting on the line for 40 min and after they will try to sincronize my email address to my account and need to wait 1 hour more ridiculous 🙃.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Apr 27, 2024
  • Paying $418 for business internet…

    Paying $418 for business internet service at an 800 sq.ft. location is highway robbery. We'll very gladly be moving to ATT.

    Sentiment
    • Negative
    Content
    • Price and Billing Disputes
    Apr 03, 2024
  • AWFUL customer service

    AWFUL customer service. I'm so fed up that I'm canceling all of my services... but even this has taken three phone calls and still hasn't been accomplished. STEER CLEAR!!!

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Mar 31, 2024
  • Wow you would think these people are…

    Wow you would think these people are making this stuff up I have to business accounts at two separate locations they are garbage not sure why or how their still in business GET ANOTHER OPTION

    Sentiment
    • Negative
    Content
    • Internet Service Reliability
    Mar 27, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-100 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
29 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 74
  2. Trustpilot Reviews 77
  3. Trustpilot Reviews 72
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Comcast  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Marketing Analysts, Business Strategists, Product Managers, Telecommunications Consultants to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.