Mixed Reviews for Shop App: Convenient Yet Frustrating
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  • Who is this report for?
    • E-commerce Managers
    • Product Managers
    • Customer Experience Specialists
    • Marketing Analysts
    • Mobile App Developers
Mixed Reviews for Shop App: Convenient Yet Frustrating

Discover Key Insights in Shop App User Feedback

The Shop app has received mixed reviews from users. While some find it convenient for tracking packages and earning rewards, others have experienced frustrating issues with logging in to their Amazon account, disconnections, bugs, and unhelpful customer support. Some even consider the app to be nothing more than an advertisement app and recommend avoiding it. Despite the app's flaws, many users still appreciate the fast delivery and exceptional service provided by Shop.

Source: App Store Reviews of ‎Shop: All your favorite brands

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Customer Feedback Analysis of ‎Shop: All your favorite brands

Unlock insights with our Shop App feedback analysis report. Discover user experiences, from tracking to customer service.

Custom Date - May 10, 2025
Featured Content
  • Way to long
    Sentiment
    • Negative
    Content
    • Delivery Experience
    May 24, 2023
  • Amazon Error
    Sentiment
    • None
    Content
    • App Login Issue
    May 24, 2023
  • amazon account frequently disconnects
    Sentiment
    • None
    Content
    • Amazon Connection Issue
    May 23, 2023
  • I like knowing where my packages are, but!
    Sentiment
    • None
    Content
    • App Login Issue
    May 23, 2023
  • App cannot maintain a connection to Amazon
    Sentiment
    • Negative
    Content
    • Amazon Connection Issue
    May 23, 2023
  • Hiccups and lousy support
    Sentiment
    • None
    Content
    • App Performance
    May 23, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
17 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Shop: All your favorite brands based on online reviews collected from App Store. The analysis helps E-commerce Managers, Product Managers, Customer Experience Specialists, Marketing Analysts, Mobile App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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