Mixed reviews for the Hilton Chicago, with some guests praising the staff and location, while others were disappointed with cleanliness, service delays, and noise disturbances. Positive highlights include attentive staff, lakefront views, and historic charm. However, negative aspects mentioned were unclean rooms, slow service for requests, noise from trains, and overpriced amenities like water and gym access.
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It was a little busier than I like with the conferences going on, but pleasant stay otherwise.
The staff were extremely courteous. The event attended was serviced well. The community breakfast was a great event. The facilities were great!
Server was a little rude and aggressive, but everyone else was pleasant overall.Food & drinks: Food was tasty but it wasn't enough.
âContinental Breakfastâ that was provided was pathetic. Only the oatmeal, coffee and hot water were the hot items offered. NO PROTEINS whatsoever. At least have some eggs. Itâs not like weâre asking for carved ham of a tray of bacon.
This hotel was fabulous. They texted me through the trip to see how the service was. I donât recommend the overpriced Herb N Kitchen on site but the 720 grill has an amazing breakfast.
Really nice hotel and the view in the front facing rooms are really nice. However, the trains and traffic might wake you up if you are a light sleeper.
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