The Mayflower Hotel, Autograph Collection: Historic Charm, Excellent Service, and Proximity to Attractions in Washington D.C.
Discover Insights into The Mayflower Hotel Customer Feedback
๎1127 Connecticut Ave NW, Washington, DC 20036, United States
The Mayflower Hotel, Autograph Collection in Washington, D.C., offers a mix of historic charm, excellent service, and convenient proximity to tourist attractions. Guests appreciate the elegant lobby, spacious suites, and knowledgeable concierge. However, some reviews mention room maintenance issues and parking challenges. The hotel's rich history, central location for sightseeing, and classic luxury ambiance are highlighted, along with the excellent staff service and cleanliness standards. The on-site restaurant, Edgar Bar & Kitchen, receives praise for its cuisine and service. Overall, The Mayflower Hotel provides a unique experience with a blend of timeless elegance and modern comfort.
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Nice staff, great location. Room was not in great shape.
Sentiment
None
Content
Room Quality and Cleanliness
Good service, clean room, impossibly fast room service.
Sentiment
Positive
Content
Service and Staff Excellence
Truly enjoyed the stay. The room was clean and the service was great.
Sentiment
Positive
Content
Service and Staff Excellence
The Mayflower remains a crown jewel in Washington DC. The spacious suites immediately transport you to the times when FDR, Nixon, Bob Hope, or Sophia Loren stayed over to change the world. They strive to mantain the attention to service missing in the moment. Please bring a business jacket or dress to enjoy the history. Black tie is not necessary, but it sure looks better at the Mayflower.
Sentiment
Positive
Content
Historic Charm and Elegance
Very unhealthy atmosphere, rooms are very old, 3 star service. Limited amenities. The lobby looks gorgeous, but rooms are filthy. The exhaust fan didn't work in 3 rooms we tried, which means if one person go to bathroom, other one cannot go for hours.The shower handle and head was not in sync, and they still don't have temperature control valve, so when someone flush the toilet, you get really hot or cold showers.The floor lobby carpet is ripped and shaggy. It feels suffocating the walk through...
Sentiment
Negative
Content
Room Quality and Cleanliness
Generally, When going out for Easter, Mother's Day, Christmas, or New Years it is to have a special meal that could include an over-night stay. The hotel was great as expected and beautifully decorated. We had a peaceful sleep and enjoyed our room. I take full responsibility for not doing full research to ensure there would be a brunch buffet on Christmas Day. I just assumed it would be available. Not only was there no buffet, the breakfast was just ok. IHOP does better and IHOP is not a favori...
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