Culver’s: High-Quality Food but Serious Service Issues Persist
  • 74 users bookmarked
  • Who is this report for?
    • Restaurant Manager
    • Customer Service Trainer
    • Fast Food Franchise Owner
    • Business Analyst
    • Marketing Specialist
Culver’s: High-Quality Food but Serious Service Issues Persist

Culver's Feedback Report: Food Excellence vs. Service Flaws

5220 Green Bay Rd, Kenosha, WI 53144, United States

Culver’s has received mixed reviews, with many customers praising the quality of food, particularly the burgers and custard, and noting a friendly atmosphere. However, service complaints are prevalent, highlighting excessive wait times for orders, lack of staff efficiency, and unprofessional behavior from employees. Several patrons reported waiting over 30 minutes for food, even during less busy times, which has led to frustration and dissatisfaction. While some find the restaurant family-friendly with good menu options, the overall customer experience is marred by service issues that need urgent attention for improvement.

Source: Google Business Reviews of Culver’s

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
26 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Culver’s

Uncover insights with our Culver's Customer Feedback Analysis: Quality Food vs. Service Issues. Essential for improving customer satisfaction.

Featured Content
  • Sentiment
    • Positive
    Content
    • Kid-Friendliness
  • Sentiment
    • Negative
    Content
    • Service Wait Times
  • Sentiment
    • Positive
    Content
    • Food Quality
  • Sentiment
    • Negative
    Content
    • Staff Friendliness
  • Sentiment
    • Negative
    Content
    • Service Wait Times
  • Sentiment
    • None
    Content
    • Food Quality
  • See All Reviews
Sentiment Analysis (limited preview)
13 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
Similar Reports

See the similar customer feedback reports based on reviews from Google Business and many other platforms.

  1. Google Business Reviews 72
  2. Google Business Reviews 73
  3. Google Business Reviews 82
How Kimola Works?
Make the Most of Kimola

Find out how Kimola can improve your feedback analysis process.

Frequently Asked Questions
About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Culver’s based on online reviews collected from Google Business. The analysis helps Restaurant Manager, Customer Service Trainer, Fast Food Franchise Owner, Business Analyst, Marketing Specialist to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.