Culver’s: Excellent Service and Delicious Food with Minor Drawbacks
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Culver’s: Excellent Service and Delicious Food with Minor Drawbacks

7801 Nicollet Ave, Bloomington, MN 55420, United States

Culver’s has garnered mostly positive reviews from customers, highlighting friendly staff, timely service, and delicious food, especially the butter burgers and custard. Visitors appreciate the cleanliness of the restaurant and the overall positive dining experience, with specific mentions of attentive employees like Nancy, Gabby, and Will. However, some patrons have noted issues with order accuracy, particularly during busy times. While the restaurant's parking can be challenging, the exceptional customer service tends to overshadow these minor drawbacks. Overall, it remains a popular choice for fast food lovers, with many recommending it for its quality and value.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Best employees. Best custard cones.

    Sentiment
    • Positive
    Content
    • Food Quality

  • Gabby and Will provided the best customer service I have seen in quite some time. My reviews are normally negative but this location requires a spotlight due to its customer service. Everyone here has gone above and beyond to try and help customers. Nice job in a time where customer service is missing!

    Sentiment
    • Positive
    Content
    • Customer Service

  • French fries were very hot and fresh but I ordered a turtle sundae and they never added to order.

    Sentiment
    • Positive
    Content
    • Order Accuracy

  • Culver's is always reliably good. Butter burgers are delicious. Food comes fast and the prices are great

    Sentiment
    • Positive
    Content
    • Food Quality

  • $8.99 plus tax for a double bacon burger good but maybe $5.00 plus tax

    Sentiment
    • Negative
    Content
    • Food Quality

  • Great service and food is always the best!

    Sentiment
    • Positive
    Content
    • Customer Service
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Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Culver’s based on online reviews collected from Google Business. The analysis helps Restaurant Owners, Marketing Professionals, Customer Service Managers, Food Industry Analysts, Franchise Investors to discover insights into what people love, dislike, and need.

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