Mixed Reviews for Gen Korean BBQ House: Quality Food vs. Service Issues
Uncover Insights from Gen Korean BBQ House Feedback Analysis
๎10765 Westview Pkwy, San Diego, CA 92126, United States
Gen Korean BBQ House has received mixed reviews from customers, highlighting both excellent food quality and poor service. While many patrons praised the freshness and taste of the meats, others reported unsanitary conditions, including the presence of hair and rat droppings. Service issues were commonly cited, with complaints about long wait times, wrong orders, and inattentive staff. Some customers experienced significant delays in receiving their meals, leading to frustration and disappointment. Despite these challenges, a few reviewers noted improvements in service and food quality after change in ownership. Overall, while the culinary offerings are appreciated, consistent service remains a concern among diners.
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Excellent service and food is so fresh and good! Worth it! Our servers are the bestโฆ helpfulโฆ kind ..accommodatingParking: Lots of free parking
Sentiment
None
Content
Service Quality
I come in 11g30 on Saturday but they opened on 11g. We come and we waiting to 12pm but they don't give us any meat and they gave the people come behind us.
Sentiment
None
Content
Wait Times
Had a great time, waitress was patient with us for first timers. Drinks were good and strong for great prices.
Sentiment
None
Content
Customer Experience
Got sat down at 4:10PM not a lot of people. At 4:45PM not a soul has talked to us about ordering any food or even placed water on our table. We left and went somewhere else.
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This page displays purchase options and a preview of the customer feedback analysis report for Gen Korean BBQ House based on online reviews collected from Google Business. The analysis helps Restaurant Managers, Food Service Consultants, Customer Experience Analysts, Quality Assurance Professionals, Marketing Strategists to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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