Nike customer service receives multiple complaints about phone customer support, returns process, and lack of email option. Customers express frustration with cancelled orders, slow refunds, and unresponsive customer service. Some also criticize the narrow fit of Nike shoes. Positive feedback is given for fast delivery speeds and excellent customer service from Next. The overall sentiment towards Nike's customer service is negative.
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Service client inexistant depuis la Suisse ... Impossible de renvoyer un article qui est trop petit. Derniere fois que je commande chez eux
reklamacja butów uznana w październiku do dziś nie mogę doczekać się zwrotu pieniędzy. wykonałem już kilka telefonów do nich i nic.
Just don'tNobody answers the emails, no contact, no nothing. Embarrassing for such a large company
Terrible customer service.. they have no shame blaming institutions like Apple and American Express for mistakes customer service reps of Nike make.
Good experience ordering online however their phone customer support is very bad. I talked with an agent for 20 minutes and he could not simply help with a return.
commande jamais arrivée et le service client est incompétent. Il coupe la discussion sans raison dès qu'on demande le remboursement. Pour un site sérieux, c'est honteux.
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