Nike Customer Service Review
  • 85 users bookmarked
  • Who is this report for?
    • Retail Managers
    • Customer Service Executives
    • Product Developers
    • Brand Strategists
    • Marketing Analysts
Nike Customer Service Review

Comprehensive Nike Customer Service Feedback Report

Nike customer service receives multiple complaints about phone customer support, returns process, and lack of email option. Customers express frustration with cancelled orders, slow refunds, and unresponsive customer service. Some also criticize the narrow fit of Nike shoes. Positive feedback is given for fast delivery speeds and excellent customer service from Next. The overall sentiment towards Nike's customer service is negative.

Source: Trustpilot Reviews of Nike 

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
37 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Nike 

Uncover insights from our in-depth Nike Customer Service Review report. Improve your business with valuable feedback analysis.

Export
Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Service client inexistant depuis la…

    Service client inexistant depuis la Suisse ... Impossible de renvoyer un article qui est trop petit. Derniere fois que je commande chez eux

    Sentiment
    • Negative
    Content
    • Customer Service
    Jan 08, 2024
  • reklamacja butów uznana w październiku…

    reklamacja but贸w uznana w pa藕dzierniku do dzi艣 nie mog臋 doczeka膰 si臋 zwrotu pieni臋dzy. wykona艂em ju偶 kilka telefon贸w do nich i nic.

    Sentiment
    • Negative
    Content
    • Returns Process
    Jan 07, 2024
  • Just don't

    Just don'tNobody answers the emails, no contact, no nothing. Embarrassing for such a large company

    Sentiment
    • Negative
    Content
    • Customer Service
    Jan 06, 2024
  • Terrible customer service.

    Terrible customer service.. they have no shame blaming institutions like Apple and American Express for mistakes customer service reps of Nike make.

    Sentiment
    • Negative
    Content
    • Customer Service
    Jan 04, 2024
  • Good experience ordering online however…

    Good experience ordering online however their phone customer support is very bad. I talked with an agent for 20 minutes and he could not simply help with a return.

    Sentiment
    • None
    Content
    • Customer Service
    Jan 04, 2024
  • commande jamais arrivée et le service…

    commande jamais arriv茅e et le service client est incomp茅tent. Il coupe la discussion sans raison d猫s qu'on demande le remboursement. Pour un site s茅rieux, c'est honteux.

    Sentiment
    • Negative
    Content
    • Delivery Issues
    Jan 04, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-70 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
37 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Uncover Nike's Customer Service Insights
    Trustpilot Reviews 85
  2. Unlock Insights: Ralph Lauren Customer Feedback Report
    Trustpilot Reviews 74
  3. Adidas Feedback Report: Insights for Quality & Service
    Trustpilot Reviews 100
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Nike  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Executives, Product Developers, Brand Strategists, Marketing Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.