Coffy Coffee Shop: Mixed Reviews on Service and App Functionality
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Comprehensive Coffy Customer Feedback Analysis Report

Coffy Coffee Shop: Mixed Reviews on Service and App Functionality

Coffy, located under Dominos Pizza, has received mixed reviews on its app and service. Many customers appreciate the friendly staff and free coffee offers, highlighting the establishment's accessibility for students. However, users express frustration with the app, citing frequent errors, issues with earning rewards, and difficulties in placing orders. Several reviews mention the app's lack of support for disabled users and the outdated location settings. While some patrons enjoy the coffee quality, others criticize the taste and preparation. Overall, Coffy appears to have potential but requires significant improvements in its application functionality and customer service consistency to enhance the user experience.

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  • Business Analysts

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Custom Date - Dec 03, 2024
Featured Content
  • Bedava

    Bedava kahvenin tadını bilen var mıdur la

    Sentiment
    • Positive
    Content
    • Coffee Quality
    Aug 13, 2024
  • 😀

    Bedava kahve içtik .Helal edin 😀

    Sentiment
    • Positive
    Content
    • Promotions And Offers
    Jun 17, 2024
  • Coffy

    Asiri guzel bir mekan!!!!

    Sentiment
    • Positive
    Content
    • Store Environment
    Jun 09, 2024
  • .

    İlginiz için teşekkürlerr <3

    Sentiment
    • Positive
    Content
    • Customer Service
    Jun 07, 2024
  • 🫶🏻

    🌟🌟

    Sentiment
    • Positive
    Content
    • User Experience
    Jun 06, 2024
  • Kahve

    Enerjileri güzel, kahveleri lezzetli

    Sentiment
    • Positive
    Content
    • Coffee Quality
    Jun 06, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
7 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Coffy - Kahve Siparişi based on online reviews collected from App Store. The analysis helps Coffee Shop Owners, App Developers, Customer Service Managers, Marketing Specialists, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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