Central Loop Hotel - Mixed Reviews on Location and Service
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Central Loop Hotel - Mixed Reviews on Location and Service

Central Loop Hotel Review Analysis - Unlock Guest Insights

111 W Adams St, Chicago, IL 60603, United States

Central Loop Hotel in Chicago receives mixed reviews with guests praising its central location, friendly staff, and free amenities like water and laundry facilities. However, some guests mention noise disturbances, outdated rooms, and communication issues between the hotel and parking garage. Despite this, many guests appreciate the helpful and accommodating staff, reasonable prices, and proximity to key attractions like Millennium Park and Union Station.

Source: Google Business Reviews of Central Loop Hotel

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Customer Feedback Analysis of Central Loop Hotel

Insightful Central Loop Hotel review analysis covering location, service, and guest satisfaction. Perfect for industry professionals.

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Popular Phrases (limited preview)
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  • 위치 좋고 미국에서 묵었던 호텔중에 침대가 너무 좋았어요. 층마다 생수가 준비되어 있어 더 좋았구요. 직원들도 친절하고 다음에 또 방문 하고 싶습니다.

    Sentiment
    • Positive
    Content
    • Room Quality and Facilities

  • Great location but room has no refrigerator. Also hotel has no valet parking. They do have parking lot 3 blocks away from the hotel. It was $25 per day.

    Sentiment
    • Positive
    Content
    • Parking and Transportation

  • i love itgoodexcellentthus is to beautiful place

    Sentiment
    • Positive
    Content
    • Overall Experience and Satisfaction

  • I wanted to thank this hotels management for giving me a second chance and approving a refund for a reservation that was wrongfully booked on third party online. I look forward to staying with you guys and im glad I booked with your establishment. Thanks again!

    Sentiment
    • Positive
    Content
    • Refund and Reservation Issues

  • This is highly unacceptable ... I checked out on 3 March was told it would take 3 days for the security deposit to be refunded back. Tried calling the hotel was of no help .,

    Sentiment
    • Negative
    Content
    • Refund and Reservation Issues

  • Très bonne hôtel, très propre , personnel très aimable , dans le centre très bien placé, pas cher ça vaut le coup !!

    Sentiment
    • Positive
    Content
    • Staff Service and Friendliness
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Sentiment Analysis (limited preview)
50 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Central Loop Hotel based on online reviews collected from Google Business. The analysis helps Hotel Management Professionals, Travel and Tourism Consultants, Customer Experience Analysts, Hospitality Marketing Experts, Real Estate Investors in Hospitality Sector to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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