Fairfield Inn Chicago Downtown: Welcoming Staff & Central Location Impress Guests
Unlock Customer Insights: Fairfield Inn Chicago Downtown Report

Fairfield Inn Chicago Downtown: Welcoming Staff & Central Location Impress Guests

60 W Illinois St, Chicago, IL 60654, United States

Fairfield Inn & Suites by Marriott Chicago Downtown/River North garners positive reviews for its friendly and helpful staff, particularly Javier and Fannie. Guests appreciate the central location, spacious rooms with amenities, and complimentary breakfast service. However, some mention noise disturbances from the nearby fire station. Overall, the hotel's welcoming atmosphere, excellent hospitality, and convenient location near attractions and public transport contribute to a pleasant stay experience.

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  • Hospitality Industry Analysts
  • Customer Experience Managers
  • Marketing Strategists
  • Travel and Tourism Consultants

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Popular Phrases (of 30 reviews)
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  • Javier y Fannie !!! La mejor atención que he recibido en todos mis viajes , muchas gracias . Personas muy queridas que hacen muy placentero la estadía en el Hotel. Un servicio espectacular , cálido y agradable .

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Had a wonderful experience at the Fairfield Inn. The front desk staff was friendly and answered all of our questions. Room service did a great job. Javier and Fannie were very welcoming and made sure the breakfast was always hot and ready.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • 这家酒店还挺好的，地理位置很好。尤其满意这里的早餐，品类丰富，工作人员热情。感谢Javier & Fannie，很高兴遇到中国同胞，祝芳一切顺利。

    Sentiment
    • Positive
    Content
    • Breakfast Experience

  • Muy buena relación calidad-precio, los desayunos geniales pero lo mejor de ellos son Fannie y Javier, son muy atentos, agradables y hacen el desayuno más ameno

    Sentiment
    • Positive
    Content
    • Breakfast Experience

  • My three friends and I had a great time! The location was awesome and the price was super reasonable. Breakfast is awesome and the staff was super friendly and helpful! Javier and Fannie were amazing.!! Always had a smile on their face. I definitely recommend this hotel.

    Sentiment
    • Positive
    Content
    • Value for Money

  • Estuvimos alojados en el hotel y la verdad todo muy bien, pero a destacar la amabilidad y magnífica atención de Fanny, Dayana y Javier en el desayuno. Siempre de buen humor, atentos y dispuestos a ayudar

    Sentiment
    • Positive
    Content
    • Breakfast Experience
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Sentiment Analysis (of 30 reviews)
90 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Fairfield Inn & Suites by Marriott Chicago Downtown/River North based on online reviews collected from Google Business. The analysis helps Hotel Management Professionals, Hospitality Industry Analysts, Customer Experience Managers, Marketing Strategists, Travel and Tourism Consultants to discover insights into what people love, dislike, and need.

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