InterContinental Chicago Magnificent Mile Reviews Analysis
Comprehensive Review Analysis of InterContinental Chicago

InterContinental Chicago Magnificent Mile Reviews Analysis

505 N Michigan Ave, Chicago, IL 60611, United States

InterContinental Chicago Magnificent Mile, an IHG Hotel, garners mixed reviews. Guests praise the historic charm, central location, and attentive staff. Positive comments highlight the beautiful pool, comfortable beds, and proximity to attractions. However, some mention the need for room renovations, small bed sizes, and cleanliness issues. The hotel's mix of old-world elegance and modern amenities receives appreciation, yet concerns linger regarding outdated rooms and in-room dining quality.

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  • Travel Agents
  • Customer Experience Analysts

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  • Rooms are updated, gym is nice, indoor pool has European vibes. lobby is small and front desk staff seem ill informed on general facts and accessibilities at the hotel. Elevators are small and take a long time jf hotel is booked

    Sentiment
    • Positive
    Content
    • Room Comfort and Cleanliness
  • The rooms are tiny with no desk to work at. Parking was extremely expensive for only 1 night. Our room was 80 degrees despite setting the thermostat to 65. Couldn’t sleep because I was sweating so much. Would not recommend this hotel for anyone. Much better options nearby.

    Sentiment
    • Negative
    Content
    • Room Comfort and Cleanliness
  • Great location, pool to die for, good gym. Breakfast lotsa food but a bit boring after a few days. Good serviceSafety: Safe neighborhood and hotel. Safes in roomsWalkability: Close to everything but the L

    Sentiment
    • Positive
    Content
    • Amenities: Pool, Gym, and Restaurant
  • Amazing hotel. Convenient, clean, and the pool is amazing. In the middle of the mag mileIf you can swing the one bedroom suite, absolutely do it.My only complaint is the cost of parking.$80 to park per day is wild. The hotel knows they can charge that because of the lack of parking in the area.

    Sentiment
    • Positive
    Content
    • Amenities: Pool, Gym, and Restaurant
  • Great location, clean rooms, comfortable bed, helpful staff. The only addition I would lik is a chair in the room.

    Sentiment
    • Positive
    Content
    • Room Comfort and Cleanliness
  • Beautiful hotel in a lovely location! Great for the business traveler who doesn't want to miss a workout. The fitness center is stunningly historic and well maintained.

    Sentiment
    • Positive
    Content
    • Amenities: Pool, Gym, and Restaurant
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Sentiment Analysis (of 30 reviews)
73 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for InterContinental Chicago Magnificent Mile, an IHG Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Tourism Marketers, Hospitality Consultants, Travel Agents, Customer Experience Analysts to discover insights into what people love, dislike, and need.

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