Mixed reviews for Crowne Plaza Chicago West Loop reveal concerns about outdated rooms, noise levels, and parking fees. Positive aspects include the convenient location near restaurants and attractions, friendly staff, and clean rooms. Recommendations highlight the need for room renovations, improved soundproofing, and transparent pricing policies.
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Great location and great view to the buildings at night. The only thing I don't like is they lock the heater to 70F max in even in the winter. It was cold inside that room.
All meeting room are locked. No small meetings rooms for short time use. Lobby is loud and noisy, not a good place to use.
Rooms were adequate size. The bathroom layout not very user friendly. Bed was pretty comfortable. A lot of road noise in our room as overlooking the highway.
I had a bad situation, prices extremely reasonable, staff so warm and kind, Alexander is amazing and so sweet
Stayed here for 3 nights for phish at United center in October. Tipped $50 at check in and got a serious room upgrade. Had a blast all weekend. Nice hotel.
Good location if you need to be near Greektown or the West Loop. Plenty of options within walking distances. The hotel and rooms both show an older design. Self parking was $54 a night.
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