Mixed reviews for BP with customers highlighting issues such as high prices, poor customer service, fuel quality concerns, and technical difficulties with the BP app. Some praised specific staff members for excellent service. Common complaints include overcharging, rewards program issues, and lack of proper facilities like electric vehicle charging points. Overall, a pattern of inconsistent experiences emerged, reflecting both satisfaction and dissatisfaction among BP customers.
Source: Trustpilot Reviews of BPStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Uncover insights with our BP Customer Feedback Analysis, highlighting service quality, pricing, and app experience.
Bought 2 packs of cigarettes, doughnuts, and 2 2 liters of Pepsi in Indianapolis. Put A $190 hold on my card at 5 a.m. on a Saturday. Never got a dime back, even sent a complaint to Indiana Attorney General, never walk in one again
Fueled up with 98 at Capalaba for $2.59 and 10 minutes later saw 98 for $2.12 in Victoria Point. Very disappointed
Not worth the effort,you might be able to register, but they don’t mean nothing if you can’t register your card , a total waist of time and effort .
Not worth the bother. Most stations are run down and filthy. The rewards app conveniently loses your info and the so-called rewards aren’t real.
Instalaciones cómodas, variedad de productos, me gusta la tarjeta de fidelización. Solo hecho en falta menos autoservicio.
25 minuten in de wachtrij gezet, vervolgens hangt hij gewoon op, schandalig! 5 keer opnieuw doorgestuurd omdat ze allemaal te belabberd om te helpen!
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