Mixed Customer Feedback: Positive Experiences, Delivery Complaints, and Quality Concerns at Tesco
  • 95 users bookmarked
  • Who is this report for?
    • Retail Managers
    • Customer Service Trainers
    • Market Researchers
    • Brand Strategists
    • Supply Chain Analysts
Mixed Customer Feedback: Positive Experiences, Delivery Complaints, and Quality Concerns at Tesco

Explore Tesco's Customer Insights & Improve Business Strategy

Tesco receives a mix of feedback in these reviews, ranging from positive customer service experiences to complaints about delivery issues, rude staff, and product quality concerns. Customers highlight instances of helpful and patient staff members, but also point out incidents of insensitive behavior towards disabled customers, unacceptable comments, and poor handling of online orders. Complaints include issues with deliveries being cancelled last minute, out-of-date products being sold, and inconsistencies in service quality. The reviews also mention concerns about the store environment, such as loud music, lack of stock, and high prices.

Source: Trustpilot Reviews of Tesco 

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
63 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Tesco 

Uncover insights with our Tesco Customer Feedback Analysis Report: From service to product quality.

Export
Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Contaminated sliced chicken

    Eastman’s sliced chicken 240g bought at Brent Cross Store source of serious food poisoning

    Sentiment
    • Negative
    Content
    • Food Quality and Safety Concerns
    Jun 02, 2024
  • Rubbish service

    Online order placed, then an hour before delivery I get emailed to say it will be late. Half hour later the order is cancelled. Rubbish service

    Sentiment
    • Negative
    Content
    • Delivery Service Feedback
    Jun 01, 2024
  • Great online shopping system

    Great online shopping system - works perfectly as opposed one of their competitors which simply doesn't function. Easy to navigate, easy to revise order and good prices.

    Sentiment
    • Positive
    Content
    • Online Shopping Experience
    Jun 01, 2024
  • Followed round store by security

    Followed round store by security, never again.

    Sentiment
    • Negative
    Content
    • Staff Behavior and Attitude
    May 31, 2024
  • Waste of time …

    The vegetables on display belong in the rubbish bin! Lots of empty shelves. The music is so loud it’s like shopping in a disco!!

    Sentiment
    • Negative
    Content
    • Store Environment and Cleanliness
    May 30, 2024
  • Tesco express kennington road

    Tesco express kennington road, Electric and Gas Machine never working?..3 Weeks now, They keep saying to Customers It's not working.! Not good enought Tesco.

    Sentiment
    • Negative
    Content
    • Store Environment and Cleanliness
    May 29, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-67 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
63 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights: Asda Customer Feedback Analysis Report
    Trustpilot Reviews 73
  2. Unlock Insights with Our Namco Pools Customer Feedback Report
    Trustpilot Reviews 72
  3. Michaels Stores Feedback Analysis: Insights & Trends
    Trustpilot Reviews 74
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Tesco  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Trainers, Market Researchers, Brand Strategists, Supply Chain Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.