Under Armour Customer Dissatisfaction: Product Quality, Customer Service, and Returns Process Concerns
  • 101 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock Under Armour's Customer Feedback Insights

Under Armour Customer Dissatisfaction: Product Quality, Customer Service, and Returns Process Concerns

Under Armour customers express dissatisfaction with the quality of products, customer service, and returns process. Issues include late deliveries, missing items, poor material quality, and unresponsive customer support. Many customers report long wait times for refunds and a lack of communication. Some highlight challenges with returns, including limited courier options and difficulties in obtaining refunds. Despite some positive feedback on product quality, the overall consensus is negative due to consistent problems with service, communication, and product durability.

Best for
  • Retail Managers
  • Product Developers
  • Customer Service Executives
  • Market Researchers
  • Brand Strategists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
27 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Will never use this page again!

    Will never use this page again!04941245My money was withdrawn without a confirmation. Now thet say i never made a purchase and stopped answering the mails. Luckily my bank will handle the matter, but what a horrible customer service experience with Ana.

    Sentiment
    • Negative
    Content
    • Online Ordering Difficulties
    Apr 11, 2024
  • No response UA disgusting

    I ordered shoes and they were supposed to ne delivered last week, no way of getting a response from UA it's quite disgusting and their phone line is not working 😕 furious 😑

    Sentiment
    • Negative
    Content
    • Delivery and Shipping Issues
    Apr 11, 2024
  • Terrible quality

    Terrible quality. Bought an expensive hoody, and it already looks 5 years old after a couple of washes. It has become thin, and is pilling terribly. I followed the washing instructions, wash inside out etc.

    Sentiment
    • Negative
    Content
    • Product Quality and Durability
    Mar 25, 2024
  • No delivery

    Sadly really like under armour clothes for sports but they have partnered with UPS, Delivery never attempted to house just went to a drop off point a real terrible company and looking at all the reviews avoid at all costs

    Sentiment
    • Negative
    Content
    • Delivery and Shipping Issues
    Mar 22, 2024
  • Sent wrong size

    Sent wrong size, so returned for a refund and was not refunded the delivery charge. No customer service number and they never responded to my email.

    Sentiment
    • Negative
    Content
    • Return and Refund Problems
    Mar 14, 2024
  • Alles is perfect

    Alles is perfect gelopen , je wordt goed op de hoogte gehouden van je bestelling "schoenen" van het begin tot einde aflevering .Zaterdag besteld , Dinsdag in huis .

    Sentiment
    • Positive
    Content
    • Delivery and Shipping Issues
    Mar 05, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
27 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights with Our Namco Pools Customer Feedback Report
    Trustpilot Reviews 72
  2. Unlock Insights: Ralph Lauren Customer Feedback Report
    Trustpilot Reviews 74
  3. Explore Lollicouture Customer Feedback Insights
    Trustpilot Reviews 96
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Under Armour  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Product Developers, Customer Service Executives, Market Researchers, Brand Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.