Mixed Experiences with Affirm Payment Plans
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  • Who is this report for?
    • Retail Managers
    • E-Commerce Strategists
    • Consumer Behavior Analysts
    • Financial Advisors
    • Marketing Professionals
Mixed Experiences with Affirm Payment Plans

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Customers have had mixed experiences using Affirm for payment plans on purchases. Some have had trouble with payment processing, while others appreciate the ease of use and convenience. The company has been accused of deceptive practices and high interest rates. However, customer service has been helpful in resolving issues. Some customers have had trouble accessing their accounts through the app. Overall, Affirm is a simple way to make payments on larger purchases, but be cautious of potential issues.

Source: App Store Reviews of ‎Affirm: Buy now, pay over time

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Customer Feedback Analysis of ‎Affirm: Buy now, pay over time

Discover the truth behind Affirm's buy now, pay later plans with our comprehensive customer feedback analysis report.

Custom Date - Jun 01, 2025
Featured Content
  • Prepping on a budget and Affrim makes it possible!
    Sentiment
    • Positive
    Content
    • Customer Service Experience
    May 19, 2023
  • Don’t like them
    Sentiment
    • Negative
    Content
    • Credit Approval Process
    May 19, 2023
  • App is broken
    Sentiment
    • Negative
    Content
    • App Performance
    May 18, 2023
  • New 70” VSIZO
    Sentiment
    • Positive
    Content
    • Online Shopping Experience
    May 17, 2023
  • Convenient Way to pay
    Sentiment
    • Positive
    Content
    • Ease of Use
    May 17, 2023
  • Feels Sketchy re: ‘Plaid’ ACH account access
    Sentiment
    • Negative
    Content
    • Customer Service Experience
    May 17, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
6 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Affirm: Buy now, pay over time based on online reviews collected from App Store. The analysis helps Retail Managers, E-Commerce Strategists, Consumer Behavior Analysts, Financial Advisors, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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