Mixed Reviews for Adidas: High-Quality Clothing but Inconsistent Service
Adidas Feedback Report: Insights for Quality & Service
Adidas offers high-quality and fashionable clothing at affordable prices, with quick delivery. However, there have been issues with incorrect orders, poor customer service, and delayed shipments. Customers have also experienced difficulties with returns and refunds. Despite some positive experiences, overall satisfaction with Adidas is mixed.
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Terrible shipping and worst possible customer serviceNever ordering from them againI don’t even care if products are good or bad, Adidas.com is the worst store
Sentiment
Negative
Content
Customer Service
Nov 16, 2023
I highly recommend Adidas
Adidas offer high quality and fashionable clothing at affordable prices. Also orders are delivered and received very quickly. I would highly recommend Adidas.
Sentiment
Positive
Content
Product Quality
Nov 14, 2023
Tandeta
Obuwie bardzo słabej jakości oddane 2 razy do reklamacji. Po 2 tygodniach przysłane z odmową wymiany tego co bylo wczesnie niby naprawiane, nigdy więcej nie zakupię obówia tej firmy.. TANDETA
Sentiment
Negative
Content
Product Quality
Nov 13, 2023
Bad Customer service as I've ordered…
Bad Customer service as I've ordered online in their app faulty labels shoe didn't arrive ..they won't re ship
Sentiment
Negative
Content
Customer Service
Nov 06, 2023
I will never buy adidas again
I will never buy adidas again . The online store doesn’t ship and sits on your payment for weeks . I have yet to receive my refund . There are way too many stories like mine .
Sentiment
Negative
Content
Online Shopping Experience
Oct 22, 2023
Mi experiencia ha sido buena
Mi experiencia ha sido buena, pedí el martes unas deportivas y me han llegado hoy perfectamente. A pesar de leer tantas malas experiencias, me decidí a hacer la compra online y todo bien
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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