Mixed Reviews for Zoom: Convenience vs. Stability
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Mixed Reviews for Zoom: Convenience vs. Stability

Zoom Feedback Analysis: Unlock User Insights

Zoom receives mixed reviews with some praising its convenience and usefulness for global communication, while others complain about stability issues, sign-in difficulties, and frequent disconnections. Users also request for the app to be available in Thai language and express frustration with the latest version. Despite these concerns, Zoom continues to be widely used for online meetings, particularly for language learning purposes.

Source: App Store Reviews of ‎Zoom - One Platform to Connect

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Customer Feedback Analysis of ‎Zoom - One Platform to Connect

Uncover insights from mixed Zoom app reviews on convenience, stability, and more. Ideal for enhancing zoom user experience.

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Custom Date - Mar 14, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Cannot verify age

    This add for 4years+ but I’m 11years old but it said cannot verify and another,problem. This app cannot use in IOS browser? I’m using in iPad and I cannot join the call.

    Sentiment
    • Negative
    Content
    • Connection Stability
    Dec 25, 2023
  • การเข้าzoom

    ขอให้ผมตอนเข้าzoomเข้าได้เร็วขึ้นได้ไหมครับรู้สึกช้าไป

    Sentiment
    • Positive
    Content
    • Ease of Use
    Dec 02, 2023
  • เนื้อหาภายในแอพ

    อยากให้แอพนี้มีเนื้อหาเป็นภาษาไทยบ้างครับ จะได้ใช้ได้ง่ายขึ้นครับ

    Sentiment
    • Negative
    Content
    • Language Support
    Nov 28, 2023
  • การประชุมกลุ่ม

    Sign in ยาก พอเข้าได้แล้ว
    Video หลุด 3 ครั้ง

    Sentiment
    • Positive
    Content
    • Video Quality
    Nov 26, 2023
  • หลุดบ่อย

    หลุดบ่อยมากค่ะ 5นาที หลุด 5ครั้ง

    Sentiment
    • None
    Content
    • Connection Stability
    Oct 24, 2023
  • Zoon can’t be used!!! Hurry✅

    I can’t be used zoom version 5.11.3 , i can’t update app right now and i can’t available Pls Help fix it urgently

    Sentiment
    • Negative
    Content
    • App Update Issues
    Aug 09, 2023
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Sentiment Analysis (limited preview)
24 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Zoom - One Platform to Connect based on online reviews collected from App Store. The analysis helps Product Managers, User Experience Designers, Customer Support Specialists, Marketing Professionals, Software Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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