Mixed Customer Sentiments Towards Ziraat Mobil App
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Ziraat Mobil App Customer Feedback Analysis Report

Mixed Customer Sentiments Towards Ziraat Mobil App

Customers have mixed opinions about the Ziraat Mobil banking app. Some users praise its ease of use and quick transactions, while others criticize high fees and technical issues. Complaints include problems with account access, error messages, and limited features compared to other banks. The app's design and functionality receive both praise and complaints. Overall, Ziraat Mobil app needs improvement in terms of user experience, transaction history visibility, and customer service responsiveness.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Süper şube daha süper olmalı!

    Süper şubede foto yerine pdf belge eklense daha güzel olur. En azından bordro eklenebilir. E devlet döküman paylaşımı yapıyorum ama hala daha gelirimiz kayıtlı değil diyor..

    Sentiment
    • Positive
    Content
    • Banking Services
    Apr 22, 2024
  • Mobil Uygulama

    Hızlı işlem hızlı başarılı sonuç çok memnun kaldım

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Apr 17, 2024
  • .

    Dijital şifrem doğru oldu halde yanlış diyor gerçekten kullanılacak en son bankasınız müşteri hizmetlerine bile bağlamıyor kart no ıstıyor kartım yok bağlanamıyacazmı

    Sentiment
    • Negative
    Content
    • Technical Issues
    Apr 16, 2024
  • UYGULAMA

    Uygulama oldukça rahat istediğin verilere kolaylıkla ulaşabilmek mümkün daha güzel uygulamalar yapmanız dileği ile SAYGILAR

    Sentiment
    • Positive
    Content
    • Ease of Use
    Apr 15, 2024
  • Mobil bankacılık

    18 yaşından küçüğüm kendi adıma kartım var ama mobil bankacılık açamıyorum yaş sınırı varmış bunun çözümü yok mu

    Sentiment
    • Positive
    Content
    • Transaction Difficulties
    Apr 14, 2024
  • dolandırıcı banka

    sizin kadar karaktersiz bi yönetim görmedim kendime annem ile hesap açtım 14 yaşındayım diye dediler velin gelmeden ve senin rızan olmadan paranı vermicez dediler ben şehir dışına gittim ailem gidip paramı almış beni ne aradınız bankadan ne bir mesaj gönderdiniz allah sizin belanızı versin bu ramazan ayında

    Sentiment
    • Negative
    Content
    • Customer Service
    Apr 12, 2024
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Sentiment Analysis (of 30 reviews)
30 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Ziraat Mobil based on online reviews collected from App Store. The analysis helps Bank Managers, Mobile App Developers, Customer Service Managers, Product Managers, Market Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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