Zavvi receives mixed reviews with customers appreciating good prices, a wide range of merchandise, and efficient order processing. However, there are concerns about items not shipping promptly, poor communication, and website navigation issues. Some customers praise Zavvi's customer service, while others highlight issues with account access and order cancellations due to payment problems.
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Quick easy to use website with low delivery costs too
A good selection of Blu Ray & Ultra HD, and the special offers come daily.
Order was processed efficiently but the box was damaged upon arrival.
Easy to find product on web site, and a good verity great price
Good prices , emails good one time postage . Deals polite in answering
Quick delivery, and competative pricing.
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This page displays purchase options and a preview of the customer feedback analysis report for Zavvi based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Experience Specialists, Market Researchers, E-commerce Strategists, Product Managers to discover insights into what people love, dislike, and need.
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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